Yessy Fernandez

• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Attended monthly sales meetings and quarterly sales trainings.
• Consulted with businesses to supply accurate product and service information.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

• Maintained current knowledge of evolving changes in marketplace.
• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Built relationships with customers and community to promote long term business growth.

I worked during the pandemic at home and I believe it was the best experience I could have. I am looking forward to do this again.