Yetlanezi Moran
Staten Island
Summary
Detail-oriented office secretary with strong skills in scheduling, file management, and communication. Proven ability to enhance document retrieval and streamline office operations, contributing to improved client satisfaction and executive time management.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Office Secretary
ATAX Franchise
12.2025 - 06.2026
- Managed office communications, ensuring timely responses to client inquiries and internal requests.
- Organized and maintained filing systems, enhancing document retrieval efficiency for staff members.
- Coordinated scheduling of appointments and meetings, optimizing time management for executives.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
Waitress
Las Dos Mixtecas Corp.
08.2024 - 12.2025
- Maintained cleanliness and organization of tables and dining areas.
- Assisted in training new staff on menu items and service protocols.
- Recommended menu items based on customer preferences, increasing upsell opportunities.
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
Met Foods
02.2020 - 05.2023
- Trained new cashiers on operational procedures and customer interaction techniques.
- Monitored cash drawer for accuracy and ensured compliance with financial protocols.
- Developed strong relationships with regular customers, enhancing overall shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Susan E. Wagner High School
Staten Island, NYNo Degree - Liberal Arts And Sciences
Kingsborough Community College
Brooklyn, NYSkills
- Scheduling appointments
- File management
- File organization
- Reception oversight
- Billing and invoicing
- Organization
- Appointment scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Secretary
ATAX Franchise
12.2025 - 06.2026
Waitress
Las Dos Mixtecas Corp.
08.2024 - 12.2025
Cashier
Met Foods
02.2020 - 05.2023
High School Diploma -
Susan E. Wagner High School
No Degree - Liberal Arts And Sciences
Kingsborough Community College