Summary
Overview
Work History
Education
Skills
Certification
google IT support certefication
Timeline
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Yetnayet Molla

Yetnayet Molla

Silver Spring,MD

Summary

Hardworking Security plus student eager to tackle IT support roles. Offers solid background In troubleshooting, debugging and customer service.

Overview

1
1
year of professional experience
1
1
year of post-secondary education
2
2
Certifications

Work History

Administrative Assistant

Alliance Home Healthcare Agency
Silver Spring, DC
02.2022 - Current
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Created and maintained databases to track and record customer data.

Education

Associate of Science - Cyber Security

Montgomery College
Rockville, MD
01.2022 - 01.2023

Skills

Troubleshooting

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Certification

Google IT support certification

google IT support certefication

Google IT Support Professional Certificate has helped me Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging. Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service. Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Timeline

Security Plus in progress

01-2023

Google IT support certification

06-2022

Administrative Assistant

Alliance Home Healthcare Agency
02.2022 - Current

Associate of Science - Cyber Security

Montgomery College
01.2022 - 01.2023

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Yetnayet Molla