Yeva Shambo Bogdanova
Summary
Currently as a student at San Jose State University I am a goal oriented fast learner. My 4 plus years in the customer service industry make me a very outgoing, problem solving, and consistent employee. I am very reliable and my desire to not let my team down and always be helpful make me a hard working, relationship building employee. Although my current major is Business I am switching over to a medical major shortly to pursue my new goal of being in the medical field.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Focused Development Group
12.2024 - Current
- Greet customers and inform them of ongoing deals and promotions
- Possess relevant product knowledge and memorize any new product developments
- Walk customers through entire purchase process and inform them of all charges and promotions being applied to their purchase
- Assess customers needs and create personalized quotes
- Possess quick problem solving skills, as well as ability to ask my team for help
- Keep records of customer accounts to ensure an easy transfer and upgrade process
Server Shift Leader
Amakai
08.2024 - 01.2025
- Developed ability to work in fast paced stressful environments without losing focus
- Worked as a team and made sure my co workers could always rely on me
- Memorized entire menu/specials
- Aided in food preparation
- Trained all new staff and made sure to have answers to all their questions
- Restocked food/utensils weekly, kept records of entire weekly stock
- Demonstrated excellent customer service skills and always made sure customers left satisfied with food/service
Office Assistant
Century 21 Real Estate
03.2023 - 08.2023
- Handled paperwork, kept track of all records in a neat organized manner
- Handled incoming office phone calls and always helped with potential customers needs
- Greeted new potential buyers and directed them to various agents depending on their needs
- Gained office/front desk knowledge in a professional busy setting
- Helped with open houses/showings
- Built relationships with new buyers
Education
No Degree - International Business/Economics
San Jose State University
San Jose, CA05-2028
Skills
- Customer service
- Customer relationship building
- Communication skills
- Organizational skills
- Training skills
- Tri-Lingual
- Fast Learner
- Office skills
- Computer/Phone skills
Certification
-Notary Public License
-Real Estate Photography Certificate
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Representative
Focused Development Group
12.2024 - Current
Server Shift Leader
Amakai
08.2024 - 01.2025
Office Assistant
Century 21 Real Estate
03.2023 - 08.2023
-Notary Public License
-Real Estate Photography Certificate
No Degree - International Business/Economics
San Jose State University
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