Yevhen (Eugene) Smaryha
Ozark,MO
Summary
NATIONALITY: Ukrainian
GENDER: Male
Devoted family man. Organized, communicative and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in business management, financial planning, and customer relations.
Overview
20
20
years of professional experience
Work History
Coffee Houses Owner - Self-Employed
CHILL ESPRESSO BAR
Irpin City, Kyiv Region,Ukraine
01.2007 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Head Bartender
RESTAURANT `VARENICHNAYA`
Kyiv City, Ukraine
01.2005 - 01.2007
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bartender And Restaurant Activity
TRUMP CARD CHAIN RESTAURANT
Kyiv City, Ukraine01.2004
High School Diploma -
LYCEUM 17
Irpin City, Kyiv Region, Ukraine01.2003
Skills
- Small business operations
- Marketing
- Business marketing
- Consulting
- Sales management
- Cash flow optimization
- Marketing tactics
- Scheduling
- Effective leader
- Staff training/development
- Process Improvement
- Problem-solving abilities
- Multitasking Abilities
- Team building
- Customer Relationship Management
- Adaptability
- Financial Analysis
- Budgeting and cost control
- Communication
- Business strategy
- Supervision and training
- Competitive Analysis
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
English
Limited Working
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- Running
- Cooking
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Swimming
- Team Sports
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation in Mixed Martial Arts
Timeline
Coffee Houses Owner - Self-Employed
CHILL ESPRESSO BAR
01.2007 - 10.2024
Head Bartender
RESTAURANT `VARENICHNAYA`
01.2005 - 01.2007
Bartender And Restaurant Activity
TRUMP CARD CHAIN RESTAURANT
High School Diploma -
LYCEUM 17