Yezenia Rodriguez
Delran
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
8
8
years of professional experience
Work History
Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
Cherry Hill
06.2023 - Current
- Provided daily care for dogs in a luxury hotel environment.
- Monitored pet health and behavior during playtime and rest periods.
- Maintained accurate records of animal health care, treatments, and other related services provided.
- Performed routine maintenance tasks such as cleaning cages, feeding animals, and changing bedding.
Server
Red Lobster
Delran
05.2022 - 05.2023
- Provided excellent customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on restaurant procedures and service standards.
- Handled cash transactions and processed payments smoothly at the register.
Party Entertainer
Princess dreams
Westfield
11.2017 - 06.2020
- Engaged children with interactive games and activities during parties.
- Trained new entertainers on company protocols and performance techniques.
- Adapted performances based on audience reactions and preferences.
- Provided face painting, balloon twisting, music, games, and other fun activities during events.
Billing Clerk (temp)
The Jayson company
Union
02.2019 - 12.2019
- Processed customer billing inquiries and resolved discrepancies efficiently.
- Maintained accurate billing records using company-specific software systems.
- Generated and distributed monthly invoices to clients in a timely manner.
- Filed and organized documentation related to billing and payments effectively.
Education
Some College (No Degree) - Undecided
University of The Arts
Philadelphia, PA01-2021
High School Diploma -
Arts High School
Newark, NJ06-2017
Skills
- Customer relationship management
- Time management
- Effective communication
- Conflict resolution
- time management
- customer service
Languages
Spanish
Limited
English
Native/ Bilingual
American Sign Language
Elementary
Timeline
Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
06.2023 - Current
Server
Red Lobster
05.2022 - 05.2023
Billing Clerk (temp)
The Jayson company
02.2019 - 12.2019
Party Entertainer
Princess dreams
11.2017 - 06.2020
Some College (No Degree) - Undecided
University of The Arts
High School Diploma -
Arts High School
Similar Profiles
Dianna CarlisiDianna Carlisi
Assistant Manager at K9 Resorts Daycare & Luxury HotelAssistant Manager at K9 Resorts Daycare & Luxury Hotel
Brooklyn RoseBrooklyn Rose
Pet Care Technician at K9 Resorts Daycare & Luxury HotelPet Care Technician at K9 Resorts Daycare & Luxury Hotel
SAV TAYLORSAV TAYLOR
Lead Customer Service Representative at K9 Resorts Daycare & Luxury HotelLead Customer Service Representative at K9 Resorts Daycare & Luxury Hotel
Patricia PereiraPatricia Pereira
Litigation Paralegal at WAPNER NEWMANLitigation Paralegal at WAPNER NEWMAN
Roni FerrelRoni Ferrel
Owner/Operator at Philly Pretzel FactoryOwner/Operator at Philly Pretzel Factory