Yheranni Maya
Guyton
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Micheals Craft Store
Monroe
04.2025 - 10.2025
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers in locating products throughout the store.
- Maintained clean and organized workspaces to enhance customer experience.
- Unloaded shipments from trucks using hand trucks and pallet jacks.
- Communicated with supervisors regarding any issues or discrepancies observed.
- Unloaded parcels from truck with care to avoid damage.
- Adapted quickly to varying types of merchandise and unloading challenges.
- Stocked shelves with products to ensure availability for customers.
- Collaborated with team members to complete daily stocking tasks.
- Followed company guidelines for product placement and labeling.
- Provided friendly assistance to customers seeking products on shelves.
Barista
Starbucks
Monroe
09.2023 - 05.2024
- Prepared and served a variety of high-quality coffee beverages.
- Maintained cleanliness and organization of the workspace and equipment.
- Engaged with customers to provide exceptional service and resolve inquiries.
- Operated cash register and processed customer transactions efficiently.
- Followed health and safety guidelines to ensure a safe environment.
- Trained new staff on coffee preparation techniques and customer service practices.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Coordinated inventory, stocking and ordering.
Volunteer
Warwick Valley School District
Warwick
11.2022 - 03.2024
- Assisted teachers with classroom management and student engagement.
- Organized educational materials for various programs and activities.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Store Associate
Cuevas
Garden City
06.2021 - 10.2021
- Assisted customers with product selection and answered inquiries.
- Maintained store organization and ensured product displays were appealing.
- Operated cash register and processed customer transactions accurately.
- Stocked shelves and replenished inventory to meet customer demand.
- Implemented store promotions and informed customers about current sales.
- Monitored product expiration dates and removed outdated items promptly.
- Provided feedback to management on customer preferences and inventory needs.
- Demonstrated excellent customer service skills at all times.
- Provided cash register operations and handled customer payments.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed daily opening and closing procedures for store operation.
- Answered telephone to give callers store information and look up order details.
Education
Master of Arts - Early Childhood Education
University of South Carolina Beaufort
Bluffton, SC 01.2026 - 01.2026
Warwick Valley Highschool
Warwick, NYSkills
- Billingual
- Student engagement
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Ordering and stocking
- ID verification
- Written and verbal communication
- Cash register operation
- Basic math
- Proficient in Microsoft
- Work ethic and integrity
Languages
Spanish
Native/ Bilingual
Timeline
Master of Arts - Early Childhood Education
University of South Carolina Beaufort
01.2026 - 01.2026
Cashier
Micheals Craft Store
04.2025 - 10.2025
Barista
Starbucks
09.2023 - 05.2024
Volunteer
Warwick Valley School District
11.2022 - 03.2024
Store Associate
Cuevas
06.2021 - 10.2021
Warwick Valley Highschool