Zach Glenn
Ontario
Summary
Results-driven professional with experience in construction, retail operations, customer service, and team coordination. Skilled at working in fast-paced environments, assisting customers, managing priorities, and supporting daily operations with strong communication and problem-solving abilities. Background in construction and retail has helped me develop a hands-on understanding of materials, workflow efficiency, and customer needs, making me well-suited for leadership and higher-level retail positions. Additional experience in digital media and organizational management has strengthened my communication, planning, and team collaboration skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Ontario, United States
- Delivered strong customer service in a high-volume retail environment.
- Managed online grocery and merchandise orders with speed and accuracy.
- Maintained attention to detail while balancing multiple tasks and time-sensitive responsibilities.
- Assisted customers with product questions and problem resolution.
- Collaborated with team members to improve workflow efficiency and customer satisfaction.
City Carrier Assistant
USPS
Ontario, OR
07.2024 - Current
- Deliver mail, packages, and certified correspondence accurately and efficiently on assigned routes.
- Sort, organize, and prepare mail and parcels for daily delivery operations.
- Provide professional customer service by addressing delivery concerns and assisting customers with postal-related inquiries.
- Operate postal vehicles safely while adhering to USPS policies, traffic laws, and safety regulations.
- Maintain accurate records of deliveries, accountable mail, and package tracking information.
- Adapt to changing routes, weather conditions, and fluctuating workloads while meeting delivery deadlines.
- Collaborate with supervisors and fellow carriers to ensure timely mail distribution and route coverage.
Media Management / Digital Operations
YouTube / Freelance
Remote
05.2021 - Current
- Managed digital operations and communication for online organizations and content teams.
- Coordinated schedules, content planning, and workflow organization to improve team productivity.
- Developed communication and leadership skills by working closely with multiple creators and team members.
- Used digital media experience to strengthen branding, organization, and audience engagement strategies.
- Built strong time management and independent problem-solving abilities while balancing multiple ongoing projects.
General Laborer
Glenn Brothers Construction
Nyssa, Oregon
- Performed general labor tasks on residential and construction job sites.
- Assisted with material handling, cleanup, loading/unloading, and site preparation.
- Worked efficiently with crews to maintain project timelines and safe working conditions.
- Operated tools and equipment while following workplace safety standards.
- Developed strong teamwork, reliability, and hands-on problem-solving skills in fast-paced environments.
Construction Specialist
Flynner Homes
Boise, Idaho
- Assisted with residential construction projects, including material handling, site preparation, and general labor tasks.
- Worked alongside contractors and team members to complete projects efficiently and safely.
- Maintained organized work areas and ensured tools and materials were properly managed.
- Supported project timelines by adapting quickly to changing priorities and daily job site needs.
- Developed strong knowledge of construction materials, equipment, and safety procedures.
Education
Associate's Degree - Business Administration and Management
Treasure Valley Community College
Ontario, OR01-2023
Skills
- Retail Operations
- Customer Service
- Team Leadership
- Construction & Job Site Support
- Material Handling
- Communication & Organization
- Problem Solving
- Time Management
- Inventory & Workflow Coordination
- Digital Media Coordination
- Microsoft Office
- AutoCAD LT
- Revit
- Bilingual
Accomplishments
- Seal of Biliteracy
Certification
- Certified Interpreter
Languages
Spanish
Native/ Bilingual
Timeline
City Carrier Assistant
USPS
07.2024 - Current
Media Management / Digital Operations
YouTube / Freelance
05.2021 - Current
Personal Shopper
Walmart
General Laborer
Glenn Brothers Construction
Construction Specialist
Flynner Homes
Associate's Degree - Business Administration and Management
Treasure Valley Community College