Yi Zhang
Summary
Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Results-driven entrepreneur with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
12
12
years of professional experience
Work History
Retail Business Owner
Self-employed
08.2018 - Current
- Prioritized and allocated valuable resources to meet business targets.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
International Trade Specialist
EKAI Guangzhou Shoes Co Ltd Company
01.2012 - 01.2013
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Used data-driven approach to project the largest order in the company's history and make successful trading plans.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Education
Bachelor of Business - Accounting
Emporia State University
Emporia, KS12.2019
No Degree - Accounting
University of Kansas
Lawrence, KS05.2015
Skills
- Account Documentation
- AV Technical Support
- Financial Markets
- Helpdesk Operations
- Legal Considerations
- Call Center Customer Service
Timeline
Retail Business Owner
Self-employed
08.2018 - Current
International Trade Specialist
EKAI Guangzhou Shoes Co Ltd Company
01.2012 - 01.2013
Bachelor of Business - Accounting
Emporia State University
No Degree - Accounting
University of Kansas
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