Summary
Overview
Work History
Education
Skills
Languages
Achievements
Timeline
Generic

Yi Zhang

190 Olinda Ave, La Habra

Summary

Bilingual (English & Mandarin) professional with experience in client relationship management, digital channel operations, and international event promotion. Skilled in analyzing customer engagement data, driving business growth, and coordinating cross-functional teams. Proven ability to deliver results in high-pressure, fast-paced environments.

Overview

3
3
years of professional experience

Work History

Digital Channel & Client Engagement Associate

Not Just Art
02.2022 - 05.2022
  • Managed official accounts on WeChat and TikTok to strengthen customer relationships and promote products, resulting in a 29% increase in online engagement.
  • Participated in major corporate publicity initiatives, including the 2022 Global Digital Capital Summit, enhancing brand visibility among high-value audiences.
  • Identified and approached potential business partners through targeted digital marketing campaigns.
  • Contributed innovative concepts to AI-driven digital asset projects, supporting product diversification and market competitiveness.

Operations & Business Support Specialist

Boosterize
03.2025 - 05.2025
  • Oversaw daily operational processes for multiple digital channels, ensuring 100% accuracy in campaign execution.
  • Monitored KPIs and analyzed user data to optimize strategies, improving sales conversion rates by [25]%.
  • Coordinated with marketing, sales, and technical teams to ensure seamless campaign delivery.
  • Built and maintained relationships with key partners and clients to support long-term collaboration.

Freelance Event & Performance Coordinator

Musician Insitute
04.2025 - 07.2025
  • Organized and executed events, managing scheduling, budgeting, and stakeholder communication.
  • Developed skills in public presentation, client engagement, and time-sensitive project delivery.

Education

Bachelor of Arts - Bachelor of Arts in Drum Performance

Musician Institute
Los Angeles, CA
07-2025

Skills

  • Client Relationship Management
  • Digital Channel Operations
  • Business Development & Lead Generation
  • Cross-Cultural Communication
  • Project Coordination & Execution
  • Data Analysis & KPI Tracking
  • Microsoft Office Suite (Excel, Word, PowerPoint)

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Achievements

  • Increased online engagement by 30% through strategic digital campaigns targeting high-value customers.
  • Contributed to an international summit with over 1500+ participants, generating new partnership opportunities.
  • Improved operational efficiency in digital campaigns by 20% through data-driven adjustments.

Timeline

Freelance Event & Performance Coordinator

Musician Insitute
04.2025 - 07.2025

Operations & Business Support Specialist

Boosterize
03.2025 - 05.2025

Digital Channel & Client Engagement Associate

Not Just Art
02.2022 - 05.2022

Bachelor of Arts - Bachelor of Arts in Drum Performance

Musician Institute

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