Summary
Overview
Work History
Education
Skills
PROJECT EXPERIENCE
Timeline
Generic

Yichen Wang

Champaign,IL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments, managing goals and team development. History of thriving in team-oriented environments.

Overview

3
3
years of professional experience

Work History

Manager Assistant(operation)

Ittonken Ramen Bar
Champaign, IL
03.2025 - Current
  • Coordinated day-to-day restaurant operations, overseeing staff, managing inventory, enhancing customer service, and ensuring efficient service during peak periods.
  • Supervise and coordinate a team of 5+ employees, assign operational priorities, address customer concerns, and resolve service issues in a fast-paced environment.
  • Monitor inventory needs and support purchasing and restocking decisions to maintain adequate supplies while minimizing operational disruptions.
  • Helped improve the restaurant's Google rating to 4.9/5.0 and contributed to a strengthened service quality and the overall customer experience.
  • Gained practical experience in team leadership, conflict resolution, operational decision-making, and effective communication with customers and employees from diverse backgrounds.

Intern

FSHN(Food Science and Human Nutrition) Internship for ADA and Title II Revision
Champaign, IL
08.2025 - 12.2025
  • Reviewed FSHN 101 lecture videos and identified and corrected 100+ subtitle errors, improving the accuracy and accessibility of instructional content.
  • Evaluated FSHN 120 Canvas materials using keyboard-only navigation to identify accessibility barriers and verify that course content could be accessed without a mouse.
  • Identified and corrected accessibility issues, enhancing equitable access to course materials for students with disabilities.
  • Reviewed FSHN course materials under Professor Toni Gist to ensure accessibility and compliance with the ADA and Title II requirements.
  • Honed attention to detail and regulatory awareness while evaluating materials against established standards.

Facility Assistant & Customer Service Assistant

UIUC Campus Recreation - Ice Arena
Champaign, IL
11.2023 - 09.2025
  • Assisted 50-100 patrons per shift with program registration, skate rentals, facility inquiries, cafe operations, and other customer needs, enhancing overall patron satisfaction.
  • Resolved concerns for patrons of diverse backgrounds while maintaining safety, organization, and a welcoming environment.
  • Developed experience in public-facing communication, teamwork, situational judgment, customer conflict resolution, and working effectively under pressure.
  • Supported supervisors in daily facility operations and coordinated staff activities to ensure smooth service delivery.
  • Assumed shift leadership responsibilities during peak periods by coordinating staff coverage, prioritizing front-desk and facility needs, and responding to unexpected operational problems.

Education

Bachelor of Science - Consumer Economics and Finance, Data Science

University of Illinois At Urbana-Champaign
Champaign, IL
05-2027

Skills

  • Operational management
  • Data Analysis: Proficiency in Excel, Python and Operational Reporting
  • Applications: Microsoft PowerPoint, Visual Communication, Jupyter Notebooks, Process Optimization
  • Data analysis
  • Team leadership
  • Customer service
  • Languages: Fluent in English, Mandarin Chinese

PROJECT EXPERIENCE

  • Ittonken Restaurant Financial & Operations Performance Analysis, Independent-work Excel Project, Champaign, IL, January 2026 - December 2026(expected), Working on this project independently, Clean and analyze 9,000+ Ittonken POS transactions, consolidating transaction-level records into daily and monthly performance metrics., Maintain an Excel financial model combining actual sales data with clearly labeled estimated costs to calculate COGS, gross margin, prime cost, operating profit, and operating margin., Develop a dynamic dashboard to track revenue trends, average order value, weekday performance, and monthly profitability, supporting data-driven staffing and cost-control decisions., Update the analysis monthly through December 2026 to produce a full-year assessment of the restaurant's financial and operational performance., Strengthen practical skills in data cleaning, financial analysis, Excel modeling, and translating operational data into actionable business insights., View project
  • Data Dive Project(Illinois Data Science club), Team manager, Champaign, IL, September 2024 - December 2024, Led and coordinated a student team developing a housing rental recommendation and price-analysis project using a dataset of 200,000+ observations., Organized team responsibilities, monitored project progress, and helped integrate individual members work into a cohesive final analysis., Responsible for collecting and cleaning data, make first draft of code and help finalized, Learned to apply Random Forest and Linear Regression models to predict rental prices and evaluate the importance of housing characteristics., Interpreted model results and worked with team members to translate technical findings into understandable conclusions about rental-market patterns., Presented the teams findings at a campus-wide event, gaining experience in team leadership, quantitative analysis, project coordination, and communicating analytical results to a broader audience., Presented findings at a campus-wide event. (Github Link to project)
  • Econ 302 James Scholar Honor Project, Student participant, Champaign, IL, September 2024 - November 2024, Completed an independent honors project under the supervision of Professor Dilanni, applying intermediate microeconomic theory to contemporary economic issues., Analyzed four topicsoil supply, price controls, diminishing returns, and AI specializationby connecting economic models and concepts to real-world examples., Evaluated how economic incentives, resource constraints, and market forces influence decisions and outcomes across different scenarios., Produced a final written analysis synthesizing economic theory with real-world evidence and clearly communicating the reasoning behind each conclusion., Strengthened skills in economic analysis, evidence-based reasoning, independent research, and written communication.

Timeline

Intern

FSHN(Food Science and Human Nutrition) Internship for ADA and Title II Revision
08.2025 - 12.2025

Manager Assistant(operation)

Ittonken Ramen Bar
03.2025 - Current

Facility Assistant & Customer Service Assistant

UIUC Campus Recreation - Ice Arena
11.2023 - 09.2025

Bachelor of Science - Consumer Economics and Finance, Data Science

University of Illinois At Urbana-Champaign
Yichen Wang