Yijiati Rousitanmu
Warwick,RI
Summary
Detail-oriented business analyst with 5+ years of experience managing and analyzing large volumes of data to uncover insights and trends. Skilled at monitoring workflows, reconciling reports, and resolving issues to optimize operations and drive business success. Strong communication and relationship-building skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Billing Team Lead
Herff Jones
05.2023 - Current
- Managing billing staff and assigning workloads to ensure timely and accurate processing of invoices, payments, and credits.
- Analyzing payment patterns, revenue trends, and other billing data to uncover insights and opportunities for improvement.
- Implementing automation tools and technologies to enhance billing operations.
- Establishing billing procedures, controls, and workflows to optimize efficiency and financial performance. Hiring and training new billing staff on processes, systems, and policies.
Sr. Billing Analyst
Herff Jones
02.2023 - 05.2023
- Monitored order flow and billing procedures to ensure the smooth functioning of the billing department.
- Resolving complex billing errors and complaints from customers promptly.
- Reconciled reports, researched billing issues, and processed credits to resolve problems timely.
- Analyzed data trends to identify opportunities for process improvements.
- Communicated with cross-functional teams to ensure accurate customer billing and payments.
Billing Analyst
Herff Jones
10.2021 - 01.2023
- Processing customer invoices, payments, credits, and refunds in billing systems.
- Investigating and resolving billing errors and irregularities.
- Assisting with month-end closing activities related to billing.
- Maintaining billing records and audit trails in compliance with policies and regulations.
- Providing billing support to the accounting, sales, and customer service teams as needed.
Billing Analyst - Temp
The Hire
04.2021 - 10.2021
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
- Improved billing accuracy by conducting thorough audits and identifying discrepancies in invoice data.
- Determined key areas prime for process improvements.
Student Associate
Johnson & Wales University
09.2018 - 05.2019
- Enhanced International student experience by developing and implementing comprehensive support services.
- Improved overall student satisfaction by addressing individual concerns and providing timely resolutions.
- Coordinated orientation sessions for new students, ensuring smooth transitions into the college environment.
Senior Business Development Manager
Noor International
10.2014 - 01.2017
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Implemented innovative marketing strategies to raise brand awareness and attract potential customers.
- Conducted market research to identify industry trends and inform strategic decisions for growth.
Research and Development Assistant
Arman Foods Group
01.2013 - 07.2014
- Assisted in the development of new products by collecting and analyzing data.
- Improved research efficiency by organizing and maintaining a comprehensive database for project information.
- Identified areas for improvement within existing products through extensive benchmarking studies against competitors' offerings.
Loan Officer Assistant
Construction Bank Of China
08.2011 - 12.2012
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
Education
Master of Science - Business Administration
Johnson & Wales University
Providence, RI12.2022
Bachelor of Science - International Business And Trade
Xinjiang University
Uurmqi06.2011
Skills
- Fiscal reporting
- Research and due diligence
- Strategic Partnerships
- Analytics
- Client Relationship Building
- Training and Development
- Team Leadership
- Data Modeling
Certification
- Financial Accounting - Harvard Business School Online
- Economics for Managers - Harvard Business School Online
- Business Analytics - Harvard Business School Online
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Uyghur
Native or Bilingual
Timeline
Billing Team Lead
Herff Jones
05.2023 - Current
Sr. Billing Analyst
Herff Jones
02.2023 - 05.2023
Billing Analyst
Herff Jones
10.2021 - 01.2023
Billing Analyst - Temp
The Hire
04.2021 - 10.2021
Student Associate
Johnson & Wales University
09.2018 - 05.2019
Senior Business Development Manager
Noor International
10.2014 - 01.2017
Research and Development Assistant
Arman Foods Group
01.2013 - 07.2014
Loan Officer Assistant
Construction Bank Of China
08.2011 - 12.2012
Master of Science - Business Administration
Johnson & Wales University
Bachelor of Science - International Business And Trade
Xinjiang University
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