Yilian Senan Almeida
COLUMBUS,Nebraska
Summary
Dynamic Shift Manager with a proven track record at Taco Bell, adept at strategic decision-making and cash management. Successfully trained and mentored staff, enhancing team performance and customer satisfaction. Committed to a customer-centric approach, resolving issues effectively while upholding company standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Taco Bell Restaurant
01.2025 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Sales Associate
Big Country Auto
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Apparel Associate
Walmart
03.2024 - 08.2024
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
Cashier Assistant
Walmart
08.2023 - 08.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Enrique Diaz Camacho
Cuba06-2019
Skills
- Cash Management
- Strategic Decision-Making
- Customer-Centric Approach
- Workforce Development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Certification
- First Aid Certification
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Shift Manager
Taco Bell Restaurant
01.2025 - Current
Sales Associate
Big Country Auto
10.2024 - Current
Apparel Associate
Walmart
03.2024 - 08.2024
Cashier Assistant
Walmart
08.2023 - 08.2024
High School Diploma -
Enrique Diaz Camacho
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