Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Yilian Senan Almeida

COLUMBUS,Nebraska

Summary

Dynamic Shift Manager with a proven track record at Taco Bell, adept at strategic decision-making and cash management. Successfully trained and mentored staff, enhancing team performance and customer satisfaction. Committed to a customer-centric approach, resolving issues effectively while upholding company standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Taco Bell Restaurant
01.2025 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Sales Associate

Big Country Auto
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Apparel Associate

Walmart
03.2024 - 08.2024
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.

Cashier Assistant

Walmart
08.2023 - 08.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Enrique Diaz Camacho
Cuba
06-2019

Skills

  • Cash Management
  • Strategic Decision-Making
  • Customer-Centric Approach
  • Workforce Development

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].

Certification

  • First Aid Certification

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Shift Manager

Taco Bell Restaurant
01.2025 - Current

Sales Associate

Big Country Auto
10.2024 - Current

Apparel Associate

Walmart
03.2024 - 08.2024

Cashier Assistant

Walmart
08.2023 - 08.2024

High School Diploma -

Enrique Diaz Camacho
Yilian Senan Almeida