YING GAO

Deeply engaged in the field of operation risk management within the operation management department of the Shaanxi Branch. My primary responsibilities encompass orchestrating the development, formulation, and implementation of operation risk strategies. I am also deeply committed to preventing internal control issues and fostering a proactive approach to risk management. As part of my role, I oversee the execution of operation management inspections, ensuring compliance and optimization across all areas. Moreover, my role extends to the management of the operation supervision team. This includes performance assessment, targeted training initiatives, and the holistic evaluation of the team's contributions.

Engaging with the system management office of the ICBC head office. During this dynamic period of exchange, I served as a core member within the "ICBC Account Link" series of account service projects. My central role revolved around orchestrating and propelling the initiation and modification processes for corporate accounts. Due to outstanding job performance, received the 2022 Excellent Performance Award from the head office.

Fully responsible for branch operations management, product marketing, business operations, and enhancing the branch's competitiveness across multiple areas.

Responsible for managing the operations of the bank branch, staff training, customer service and support, operational security management, and other related tasks.

Began career as a comprehensive teller, where I gained valuable insights into the core operations of the banking world. Responsible for bank branch lobby management, customer service, corporate banking services, personal banking services, and foreign exchange services.