YING YIN CHEN
Ontario,CA
Summary
Adaptable and career driven professional with a diverse background in client focused and creative roles, including experience as a color consultant, social media manager, and tattoo artist. This varied experience brings a well-rounded perspective, adaptability, and strong interpersonal skills to any team. Fluent in Mandarin and Cantonese, offering effective communication to a wide range of clients and team members.
Overview
2
2
years of professional experience
Work History
Color Consultant / Analyst
ADORED COLOR
Corona, CA
06.2023 - Current
- Educated clients on color analysis concepts through engaging presentations to ensure understanding.
- Created over 200 customized PowerPoint reports tailored to individual client results.
- Followed up with clients post-session to confirm satisfaction and offer ongoing support.
- Developed strong client relationships through personalized guidance, enhancing retention and referrals.
Social Media Manager
ADORED COLOR
Corona, CA
06.2023 - 12.2024
- Grew the company's Instagram following to nearly 40K followers through strategic content creation.
- Developed monthly content calendar, aligning posts with promotions, events, and analytics insights.
- Produced high-performing reels, achieving up to 11.1 million views.
- Created visually engaging graphics and informative captions tailored to the brand's image.
- Connected with influencers and brands such as L’Oréal for collaborative engagement initiatives.
- Researched emerging social trends and platform changes to refine content strategy.
Tattoo Artist
ADORED INK
Ontario & Corona, CA
02.2023 - Current
- Designed custom tattoos by closely consulting with clients to ensure clear communication and artistic alignment.
- Scheduled appointments, maintained an organized calendar, and followed up with clients to confirm details.
- Oversaw daily business operations, including inventory tracking, supply ordering, and accounting.
- Ensured compliance with health and safety standards, including sterilization protocols, and OSHA regulations.
- Handled all licensing and certification renewals, staying ahead of administrative requirements.
- Provided a welcoming and professional atmosphere, earning repeat business through attentive service.
Education
Some College (No Degree) - Software Engineering
Las Positas College
Livermore, CA01-2022
Skills
- Office Tools: Google Workspace, Microsoft Office (Excel, Outlook, Word)
- Creative Tools: Adobe Creative Suite, Canva, CapCut
- Other: Trilingual – Fluent in Cantonese & Mandarin, Appointment Scheduling, Client Communication, CRM tools, Time Management
Timeline
Color Consultant / Analyst
ADORED COLOR
06.2023 - Current
Social Media Manager
ADORED COLOR
06.2023 - 12.2024
Tattoo Artist
ADORED INK
02.2023 - Current
Some College (No Degree) - Software Engineering
Las Positas College
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