Yingmei Nan
Annandale,VA
Summary
Over 7 years of experience in global supervision, sales, and educational roles. Demonstrates strong administrative support capabilities, excels in analytical problem-solving, and is proficient in leveraging multimedia resources for enhanced communication. Adept at managing complex customer and corporate interactions in a multilingual setting, aiming to boost operational efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Chinese Language Tutor
-
Virgilina, VA
06.2018 - 12.2022
- Promoted confidence in Chinese language skills through supportive teaching
- Implemented tailored lesson plans for increased comprehension and retention
- Introduced multimedia resources for diverse engagement
- Delivered standards-based literacy and language lessons
- Assisted students in study skills development
- Maintained open communication with students and parents
Aritaum- Sale Rep
-
Virgilina, VA
12.2019 - 12.2021
- Increased customer satisfaction by addressing complaints promptly
- Enhanced company reputation through exceptional customer service
- Developed positive customer relations and coordinated with team members
- Followed organizational policies for safe working environments
- Managed diverse client portfolio with tailored solutions
- Managed inventory to meet high demand
Barista-volunteer
-
Virginia, VA
06.2019 - 03.2020
- Maintained clean and organized workspace for productivity and safety
- Promoted welcoming atmosphere and addressed customer needs promptly
- Interacted pleasantly with customers to foster positivity during busy periods
- Contributed to positive team environment through communication and collaboration
- Managed time effectively to balance front-of-house and back-of-house tasks
Hana Bank - Global Team SupervisorNanjing
-
NANJING CHINA
07.2015 - 07.2018
- Achieved high customer satisfaction through tailored consulting
- Managed enterprise discounting, invoicing, and dismantling
- Facilitated timely international remittance transactions
- Exceeded sales targets in wealth management
- Collaborated on team performance goals with upper management
- Conducted business marketing and provided translation support
- Fostered cross-functional collaboration through relationship-building
- Resolved team conflicts, maintaining a productive environment
Education
Master of Arts - Economics
George Mason University
Arlington, VA12.2024
Bachelor Degree - Management Business Administration
University of Changchun
Changchun, CHINA06.2015
Skills
- Administrative proficiency
- Management skill
- Analysis skill
- Open communication
- Problem solving
- Continue learning
- Critical thinking
Languages
Korean
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Aritaum- Sale Rep
-
12.2019 - 12.2021
Barista-volunteer
-
06.2019 - 03.2020
Chinese Language Tutor
-
06.2018 - 12.2022
Hana Bank - Global Team SupervisorNanjing
-
07.2015 - 07.2018
Master of Arts - Economics
George Mason University
Bachelor Degree - Management Business Administration
University of Changchun