Yiomari Diaz
Philadelphia,PA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Temple Health System
03.2023 - Current
- Connected with Patients regarding Dietary restrictions
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Assist with patient calls and directed to correct department personal
- Utilize EPIC to navigate through patient charts
Crew Member
Arby's
08.2020 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Arts -
Community College of Philadelphia
Philadelphia, PA06.2027
High School Diploma -
Kensington CAPA
Philadelphia06.2022
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Patient Communication
- Team Collaboration
- Detail Oriented
Languages
Spanish
Native or Bilingual
Timeline
Dietary Aide
Temple Health System
03.2023 - Current
Crew Member
Arby's
08.2020 - 01.2023
Associate of Arts -
Community College of Philadelphia
High School Diploma -
Kensington CAPA
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