Yionna A. Glasper
Canton,MI
Summary
Results-driven professional with expertise in Customer Engagement and Market Analysis. Proficient in Digital Marketing Strategies, CRM Tools, and creating actionable marketing plans. Demonstrated ability to enhance brand visibility and drive sales through strategic relationship management. Eager to apply versatile skills to new challenges in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Agent
Home Genius Exteriors
09.2025 - Current
- Increased brand awareness through targeted marketing campaign execution.
- Enhanced customer engagement by collaborating with cross-functional teams.
- Negotiated contracts that ensured profitability while fostering strong client relationships.
- Conducted market research to identify trends and emerging business opportunities.
Sales Floor Team Associate
Walmart Supercenter
03.2025 - Current
- Ensured accurate stock levels, enhancing product availability for customers.
- Reduced checkout wait times through streamlined procedures, improving customer satisfaction.
- Cultivated a welcoming shopping environment by maintaining organized sales floor.
- Trained new team members on operational processes and customer service expectations.
Assistant/Assistant manager
Miliyah Minks/Pinkys Cleaning Crew/Gorgeous Lemonade
06.2023 - 06.2025
- Improved customer satisfaction by effectively addressing service requests and concerns.
- Streamlined cleaning schedules, enhancing team efficiency and service delivery timeliness.
- Trained new staff on operational procedures, boosting customer service standards and efficiency.
- Maintained 100% safety record through diligent supervision of warehouse operations.
- Coordinated technician efforts to ensure seamless client communications and issue resolution.
Cashier Soft Server
Dairy Queen Cashier Soft Server/Subway
06.2023 - 04.2024
- Enhanced customer satisfaction through efficient transaction processing at point-of-sale.
- Ensured work area cleanliness, positively impacting overall customer experience.
- Guided customers in product selection with knowledgeable recommendations and assistance.
- Accurately processed cash and credit transactions, adhering to company policies.
Education
Aviation Specialist
Universal Technical Institute
12.2025
Rich Township High School
01.2025
Skills
- Sales presentations
- CRM management
- Sales training
- Marketing analytics
- Cold calling
- Excellent communication
Affiliations
National Association for the Advancement of Colored People - National Society of Black Engineers
Timeline
Sales and Marketing Agent
Home Genius Exteriors
09.2025 - Current
Sales Floor Team Associate
Walmart Supercenter
03.2025 - Current
Assistant/Assistant manager
Miliyah Minks/Pinkys Cleaning Crew/Gorgeous Lemonade
06.2023 - 06.2025
Cashier Soft Server
Dairy Queen Cashier Soft Server/Subway
06.2023 - 04.2024
Aviation Specialist
Universal Technical Institute
Rich Township High School