Yisel Medrano Hernandez
Lawrenceville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Tax Preparer
Tax Help Center
02.2019 - 02.2024
- Analyzed financial records to verify accuracy of tax returns.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Reduced errors by double-checking calculations and cross-referencing input data against source documents.
Sales Associate
Dunkin' Donuts
09.2018 - 02.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Participated in regular training sessions to stay current on new products and retail best practices.
- Welcomed customers and helped determine their needs.
Sales Associate
Boost Moblie
05.2018 - 09.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Discovery High School
Lawrenceville, GA05.2018
Skills
- Mathematical Calculations
- Account Reconciliation
- Strategic Communication Management Professional
- Intuit QuickBooks
- Data Entry
- Strategic consulting
- Fluent Bilingual Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tax Preparer
Tax Help Center
02.2019 - 02.2024
Sales Associate
Dunkin' Donuts
09.2018 - 02.2019
Sales Associate
Boost Moblie
05.2018 - 09.2018
High School Diploma -
Discovery High School
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