Summary
Overview
Work History
Education
Skills
Timeline
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Yishu Agarwal

IT Senior Manager
Jersey City,NJ

Summary

Insightful Information Technology Manager with 14 years of IT leadership experience including oversight of infrastructure, application development and maintenance. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, development and maintenance of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, budget planning, technology needs assessments and staff training.

Overview

4
4
years of post-secondary education
14
14
years of professional experience

Work History

Vice President of Information Technology

Citibank, NA
Jersey City, NJ
07.2014 - Current
  • Coordinated large scale Anti-Money Laundering and Know Your Customer(KYC) programs globally, defined scope, and managed milestones.
  • Led a team of 20+ software professionals and support key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Senior Systems Analyst

Nice Actimize
New York, NY
06.2013 - 06.2014
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Improved overall KYC return rate by 20%

Senior Technology Specialist

Infosys Technologies
12.2007 - 06.2013
  • Designed and implemented robust risk management platform by integrating various monitoring and control systems
  • Streamline workflow processes for Citi Private Bank for customer onboarding by using parametric data
  • Eliminate data duplication by integrating and consolidating platforms and processes

Education

Bachelor of Engineering - Chemical Engineering

Visvesvaraya Technological University
India
09.2003 - 06.2007

Skills

Product development

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Timeline

Vice President of Information Technology

Citibank, NA
07.2014 - Current

Senior Systems Analyst

Nice Actimize
06.2013 - 06.2014

Senior Technology Specialist

Infosys Technologies
12.2007 - 06.2013

Bachelor of Engineering - Chemical Engineering

Visvesvaraya Technological University
09.2003 - 06.2007

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