Yissa Infante
El Paso
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and eager to support Love’s Travel Stop values of trust, respect, and integrity.
Overview
9
9
years of professional experience
2029
2029
years of post-secondary education
1
1
Certification
Work History
Server/Head Cashier
Cotton Eyed Joe's
Clint
06.2024 - Current
- Provided exceptional customer service in a fast paced dining environment.
- Delivered food and beverages to tables promptly and accurately.
- Assisted in training new staff on menu items and service standards.
- Collaborated with kitchen staff to manage orders effectively during peak hours.
- Processed payments and managed cash register transactions accurately.
- Handled customer inquiries and resolved issues professionally and efficiently.
- Participated in team meetings to discuss service improvements and operational efficiency.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
- Stocked service areas with supplies during slow periods.
Assembly Line Worker
North Wire
Santa Teresa
03.2023 - 10.2023
- Operated machinery to assemble wire products efficiently.
- Collaborated with team members to maintain assembly line flow.
- Maintained a clean and organized work area during shifts.
- Trained new employees on assembly procedures and safety protocols.
- Followed safety guidelines to minimize workplace hazards effectively.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Recognized defective material and reported issues to management.
- Built and packaged products to comply with multiple work orders and deadlines.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Used established assembly instructions to complete jobs.
- Operated machinery such as drills, saws and presses to assemble parts.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Assisted in the development of new assembly processes and procedures.
- Inspected final products for quality and compliance standards.
Housekeeper
West Texas Property Solutions
El Paso
07.2022 - 09.2022
- Cleaned and sanitized guest areas, ensuring high standards of cleanliness.
- Organized and maintained cleaning supplies and equipment for efficient use.
- Managed laundry services, including washing, drying, and folding linens.
- Assisted in preparing rooms for new guests with attention to detail.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Uploaded pictures of maintenance to main office.
Maintenance Crew Member
Jan Pro
Dona Ana
09.2021 - 01.2022
- Maintained cleanliness and organization in assigned areas around the range complex using company-approved cleaning methods.
- Operated equipment and tools safely to perform maintenance tasks efficiently.
- Assisted team members in completing daily cleaning schedules and special projects.
- Conducted routine inspections of military or refugee facilities to identify maintenance needs and report issues.
- Drove ATV’s, Vans, and pick-up trucks to transport coworkers, equipment or anything necessary around the facility.
- Collected every vehicle key at the end of each day and parked them in their designated area.
- Uploaded pictures of the maintenance done by different teams to the main office.
- Assisted with installation of new tents for either refugee or military service when necessary.
- Followed safety protocols to ensure a secure working environment for all staff.
Hostess/Busser/Server/Cashier
La Choza
El Paso
04.2017 - 03.2019
- Greeted and welcomed guests with a friendly demeanor.
- Coordinated with servers to ensure smooth guest service flow.
- Assisted in maintaining cleanliness of the dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Handled cash payments and reconciled daily transactions accurately.
- Delivered exceptional customer service by anticipating guest needs and preferences.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Maintained knowledge of menu items, specials, and promotions to inform guests.
- Assisted in training new servers on menu items and service protocols.
- Collaborated with team members to improve overall service quality.
Education
Associate’s Degree - Multidisciplinary
El Paso Community College
El Paso, TX 08.2019 - 03.2026
Independent Title Runner - Titles And Registration
The El Paso County Tax Office
06.2025 - 03.2026
Mission Early College High School
El Paso, TxSkills
- Training and mentoring
- Attention to detail
- Multitasking
- Positive and professional team collaboration and customer service
- Proficient in point of sale (POS) systems and cash handling
- Bilingual (native level English and Spanish)
Certification
- Microsoft Word- December 2017 to Present
- Microsoft PowerPoint- March 2018 to present
- Microsoft Excel- May 2018 to present
- Microsoft Access- May 2018 to present
Languages
Spanish
Native/ Bilingual
Timeline
Independent Title Runner - Titles And Registration
The El Paso County Tax Office
06.2025 - 03.2026
Server/Head Cashier
Cotton Eyed Joe's
06.2024 - Current
Assembly Line Worker
North Wire
03.2023 - 10.2023
Housekeeper
West Texas Property Solutions
07.2022 - 09.2022
Maintenance Crew Member
Jan Pro
09.2021 - 01.2022
Associate’s Degree - Multidisciplinary
El Paso Community College
08.2019 - 03.2026
Hostess/Busser/Server/Cashier
La Choza
04.2017 - 03.2019
Mission Early College High School