Yitzchok Zirkind
Gainesville,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Northeast Georgia Health System
02.2023 - 01.2024
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Administrative Assistant/Receptionist
Troncalli
06.2022 - 01.2023
- Answered multi-line phone system, managed over 200 calls per day, routing calls, delivering messages to staff.
- Executed record filing system to improve document organization and management.
- Received and sorted paperwork, invoices, and updated them in computer.
- Updated customer information in computer system.
- Received accounting reports, and reconciled them, made payments out to vendors, and collected payment from other vendors on outstanding invoices.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH03.2027
GED -
Technical College System of Georgia
State Of Georgia06.2022
Skills
- Organization and time management
- Communication skills
- Excellent attention to detail
- Microsoft Office
- Fast learner
- Analytical skills
- Multi-line phone proficiency
- Office administration
- Invoice processing
- Customer service
Timeline
Patient Access Representative
Northeast Georgia Health System
02.2023 - 01.2024
Administrative Assistant/Receptionist
Troncalli
06.2022 - 01.2023
Bachelor of Science - Criminal Justice
Southern New Hampshire University
GED -
Technical College System of Georgia
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