Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Yiwei Hu

Livonia,Michigan

Summary

Compassionate and motivated second-year master’s student in Clinical Mental Health Counseling at Central Michigan University. Equipped with a strong foundation in psychology, biochemistry, and biology, combined with practical experience in community outreach, counseling, and education. Dedicated to fostering mental health awareness and providing exceptional trauma and crisis counseling services. Skilled in emotional intelligence, active listening, and adaptability to diverse environments.

Overview

8
8
years of professional experience

Work History

EAP Assister

Cognosante
10.2023 - Current
  • Assisted uninsured consumers in selecting appropriate healthcare plans on the Federal Marketplace.
  • Conducted community outreach to build trust and familiarity with healthcare programs.
  • Provided Chinese translation services to improve accessibility for diverse populations.

Private Tutor

Grade Potential Tutoring
05.2022 - 10.2023
  • Facilitated academic development through tailored tutoring sessions for students of varying abilities.
  • Applied strategic learning styles to enhance student engagement and retention.

Customer Service Associate

Metro Medical Equipment & Supply
01.2022 - 07.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Improved communication and problem-solving skills while assisting clients with medical equipment.
  • Gained technical knowledge by assembling and troubleshooting medical devices.

Residential Assistant

University Of Mississippi Ole Miss
06.2017 - 05.2020
  • Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
  • Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
  • Supervised and mentored 80 first-year students, promoting a supportive living environment.
  • Organized educational and social programs to enhance community engagement.
  • Collaborated with the University Police Department to ensure resident safety.

Education

Master of Arts - Clinical Mental Health Counseling

Central Michigan University
Mount Pleasant
07-2026

Bachelor of Arts - Biochemistry

University of Mississippi
Oxford, MS
05-2020

Skills

  • Counseling & Interpersonal: Active listening, emotional intelligence, trauma-informed care
  • Professional Competencies: Strategic planning, analytical thinking, time management, conflict resolution
  • Technical Proficiency: Microsoft Office, Google Suite, Zoom, WebEx
  • Language: Fluent in English and Chinese (bilingual proficiency)
  • Family and patient education

Accomplishments

    I served as the official Chinese interpreter for all 2024 Medicaid-EAP-Unwinding documents with Cognosante.

    Served as the final Chinese interpreter for all 2024 Medicaid-EAP-Unwinding documents with

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

EAP Assister

Cognosante
10.2023 - Current

Private Tutor

Grade Potential Tutoring
05.2022 - 10.2023

Customer Service Associate

Metro Medical Equipment & Supply
01.2022 - 07.2022

Residential Assistant

University Of Mississippi Ole Miss
06.2017 - 05.2020

Master of Arts - Clinical Mental Health Counseling

Central Michigan University

Bachelor of Arts - Biochemistry

University of Mississippi

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Yiwei Hu