Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yizbel Perez

Summary

Highly adaptable remote and problem-solving professional with excellent communication skills seeking to contribute to team objectives. Committed to delivering high-quality work and collaborating effectively in a remote environment. Eager to take on new challenges and grow within a dynamic organization.

Overview

6
6
years of professional experience

Work History

Virtual Customer Service Representative

Planet Fitness
05.2023 - Current
  • Remote Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
  • Delivered friendly and knowledgeable support to current and prospective customers
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Performed data entry tasks accurately into company systems.

Remote Marketing

SYEP
Remote
05.2019 - 09.2019
  • Developed detailed segmentation plans to identify target audiences for marketing campaigns.
  • Analyzed customer data to generate insights and improve targeting capabilities.
  • Conducted research on consumer behavior, trends, and preferences to inform targeting efforts.

Education

Some College (No Degree) - Criminal Justice

Monroe College

Skills

  • Problem Solving
  • Detail-Oriented
  • Organized
  • Time Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Virtual Customer Service Representative

Planet Fitness
05.2023 - Current

Remote Marketing

SYEP
05.2019 - 09.2019

Some College (No Degree) - Criminal Justice

Monroe College

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Yizbel Perez