Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

YKEISHA BROWN

Denton,TX

Summary

Detail-oriented Data Entry Analyst with over 8 years of experience in high-volume, accuracy-driven environments, specializing in healthcare, insurance, content moderation, and financial operations. Expertise in reviewing, validating, and processing large data sets while maintaining strict compliance standards and consistently meeting tight productivity and quality benchmarks. Proficient in ensuring data integrity, conducting thorough documentation reviews, and managing system-based records within regulated settings. A commitment to excellence drives the delivery of reliable results that support organizational goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Account Representative

Elevance Health
Grand Prairie, TX
11.2023 - Current

Monitored claim processing performance metrics and implemented necessary adjustments, resulting in improved efficiency and effectiveness within the department.

  • Developed strong relationships with insurance providers leading to more efficient claim processing.
  • Streamlined claim processing for improved efficiency by effectively managing documentation and correspondence.
  • HIPAA-complaint claims handling
  • Managed approximately 100 incoming claims per day

Medical Extern (Administrative & Clinical Support)

IMed Health Training Center
Dallas, TX
01.2024 - 08.2024

Enter and maintain patient demographic, clinical, and billing data within EMR/EHR systems.

  • Review documentation for completeness, accuracy, and compliance prior to submission.
  • Record vital signs, medical histories, and visit notes with a high degree of accuracy.
  • Assist with data reconciliation and record updates to support patient care workflows.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%

Security Officer

Signal 88 Security
Nashville, TN
05.2022 - 08.2023
  • Maintained detailed incident reports and logs with accuracy and attention to detail.
  • Documented observations, access records, and compliance-related activities.
  • Monitored premises to ensure safety and security of property and personnel.
  • Conducted regular patrols, identifying vulnerabilities and enhancing overall security measures.

Content Review Analyst

Social Media Content Operations
Dallas, TX
12.2017 - 01.2021
  • Reviewed and processed high volumes of digital content data within strict turnaround times.
  • Applied quality standards and policies to validate content accuracy and compliance.
  • Identified trends, anomalies, and workflow inefficiencies and escalated issues as required.
  • Maintained detailed documentation and reporting to support operational improvements.
  • Monitored trends in content violations, providing insights for strategy adjustments and proactive measures.

Senior Process Clerk / Revenue Clerk / Data Clerk

Sears National Claims Center
Hoffman Estates, IL
04.2015 - 11.2017
  • Processed, reviewed, and validated customer and financial data for insurance and claims records.
  • Entered invoices, updated accounting records, and maintained customer payment histories.
  • Audited source documents to ensure data accuracy and compliance with internal controls.
  • Supported reporting, billing reconciliation, and customer account resolution activities.
  • Evaluated claim submissions against policy guidelines, maintaining high levels of accuracy and consistency.
  • Reviewed documentation for accuracy, identifying discrepancies to minimize errors in claims processing.

Security Officer

Securitas Security Services
Dallas, TX
02.2014 - 04.2015
  • Maintained detailed incident reports and logs with accuracy and attention to detail.
  • Documented observations, access records, and compliance-related activities.

Correctional Officer

Tallahatchie County Correctional Facility
Tutwiler, MS
07.2012 - 02.2014
  • Prepared detailed reports, incident documentation, and compliance records.
  • Maintained accurate logs related to inmate movement, security events, and policy enforcement.

Education

Phlebotomy Certification - Nationally Registered & Certified Medical Assistant (NRCMA)

IMed Health Training Center
Dallas, TX
08.2024

High School Diploma -

Ray Brooks School
Benoit, MS
05.2011

Skills

  • Data Entry & Validation
  • Claims Processing
  • Remote System / Virtual Workflows
  • High-Volume Record Processing
  • Quality Control & Auditing
  • EMR & EHR & Case Management Systems
  • Data Accuracy & Error Resolution
  • HIPAA - Complaint claims handling
  • Documentation Review & Indexing
  • Microsoft Excel & Data Tracking
  • Confidential Records Management
  • Insurance Verification
  • Workflow Optimization
  • Reporting & Data Analysis Support

Certification

  • NRCMA – Nationally Registered & Certified Medical Assistant
  • NPT – National Phlebotomy Technician
  • BLS / CPR Certified

Timeline

Medical Extern (Administrative & Clinical Support)

IMed Health Training Center
01.2024 - 08.2024

Patient Account Representative

Elevance Health
11.2023 - Current

Security Officer

Signal 88 Security
05.2022 - 08.2023

Content Review Analyst

Social Media Content Operations
12.2017 - 01.2021

Senior Process Clerk / Revenue Clerk / Data Clerk

Sears National Claims Center
04.2015 - 11.2017

Security Officer

Securitas Security Services
02.2014 - 04.2015

Correctional Officer

Tallahatchie County Correctional Facility
07.2012 - 02.2014

Phlebotomy Certification - Nationally Registered & Certified Medical Assistant (NRCMA)

IMed Health Training Center

High School Diploma -

Ray Brooks School