YLANTEE HEMBRY
CLMA/Trainer
Dumfries,VA
Summary
Professional training specialist equipped with strong background in developing and delivering impactful training solutions. Known for enhancing team performance through innovative instructional techniques and fostering collaborative learning environment. Reliable and adaptable, with focus on achieving measurable results as a team and or as an individual.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CLMA/Trainer
Inova GoHealth Urgent Care
Lorton, VA
10.2023 - Current
- Greets patients and visitors in a friendly and professional manner
- Answering phone calls and providing information needed
- Verifying patient insurance and collecting co-payments
- Obtain vital signs and medication history
- Provide adult and pediatric care
- Perform POCT as needed (Flu, Strep, COVID, Urine, Mono, HGC, RSV, Glucose)
- Documentation of results
- Supplies patients with any DME equipment needed
- Administers medications as prescribed by providers
- Clean and restock exam rooms and medication rooms
- Assist provider with medical procedures (I&D’s, EKGs, Ear Irrigation, Lacerations, vaginal procedures)
- Injections, documentation
- Inventory for entire center
- Addresses any issues patients may have
- Train new hires for front desk and back office
Certified Medical Assistant
Inova Endocrinology
Woodbridge, VA
05.2022 - 10.2023
- Obtain vital signs, medical history, and medication history
- Collect blood samples for examination (A1C Glucose)
- Phones in prescriptions to pharmacies based upon providers written orders
- Reviews patients' blood glucose logs
- Downloads CGM and insulin pump data
- Review and advise patients on lab results
- Review and submit prior authorizations for medications and CGM’s
- Fill and submit paperwork to DME companies for Diabetes supplies
- Knowledge of emergency procedures and respond to all emergency situations with blood glucose
Certified Medical Assistant
Greater Prince William Health Center
Woodbridge, VA
05.2020 - 05.2022
- Obtain Vital signs, medical history, surgical history, and medication history
- Assist providers with medical procedures (pap-smears, I&D’s, Ear irrigations, EKG’s)
- Prepare and give injections (medications and vaccinations)
- Specimen collection (urine, stool, COVID19 testing)
- Developed a kind-friendly environment to keep patients calm and provide the best level of care.
- Hearing and visual screenings
- Functioned as a patient advocate addressing private and time-sensitive patient concerns.
- Clean and stock exam room
- Lead the administration of vaccine as per current guidelines, documenting in-patient medical records.
- Stock all vaccinations
- Faxes for all providers and departments
- Preform COVID19 Test
- Organization skills
- Excellent communication, problem-solving, and time management skills with providers as well as patients
Certified Medical Assistant
Cardinal International Medicine
Woodbridge, VA
05.2019 - 05.2020
- Obtain vital signs, medical history, surgical history, and medication history
- Assist providers with medical procedures (lacerations, pap-smears, I&D’s)
- Prepare and give injections (medications and vaccinations)
- Specimen collection (blood, urine stool, COVID19 testing)
- Perform EKG’s
- Hearing and visual screenings
- Ear irrigation
- Clean wounds
- Take phone messages for providers (refills, labs, triage)
- Clean and stock exam room
- Assisting front desk and call center
- CCM calls
- Make, cancel or reschedule appointments
- Billing (for our company, along with fixing bills for quest)
- Administrative Documentation
- Collect Payments at office, as well as calling patients and insurance companies and collecting debt.
FIRST HEALTH MEDICAL CENTER
01.2015 - 06.2016
- Greet patients and their families as they arrive at the facility and inquire into their appointment status.
- Check scheduled appointments and perform patient intake and registration duties.
- Schedule new appointments over the telephone, in person and through email and follow-up with existing patients
- Review and validate health cards and insurance information, obtaining coverage information.
- Create a priority list for patients based on appointment statuses and emergency situations.
- Gather information for patient charts and ensure that all patients’ records are kept current.
- Contact insurance companies to acquire information of patient coverage and to process claims.
- Coordinate efforts with procurement officers to ensure timely and accurate delivery of medical supplies and equipment.
- Administered and processed drug tests for patients.
Education
Associate - medical assistant
MEDICAL ASSISTING STRATFORD UNIVERSITY
Woodbridge, VA05.2015
DIPLOMA - undefined
HYLTON SENIOR HIGH
06.2012
Skills
- Confident
- Customer service
- Excellent written and communication skills
- Organizational Skills
- Training specialist
- Microsoft Excel, PowerPoint, EMR systems, ECW Systems, Microsoft Office, Microsoft Word, Epic, ECW
- Triage
- Experience Administering Injections
- Vital Signs
- Patient Care
- Training needs analysis
- Course planning
Certification
- Certified Medical Assistant
- BLS Certified
Timeline
CLMA/Trainer
Inova GoHealth Urgent Care
10.2023 - Current
Certified Medical Assistant
Inova Endocrinology
05.2022 - 10.2023
Certified Medical Assistant
Greater Prince William Health Center
05.2020 - 05.2022
Certified Medical Assistant
Cardinal International Medicine
05.2019 - 05.2020
FIRST HEALTH MEDICAL CENTER
01.2015 - 06.2016
DIPLOMA - undefined
HYLTON SENIOR HIGH
Associate - medical assistant
MEDICAL ASSISTING STRATFORD UNIVERSITY