Yll Ahmeti

At Fenity LLC, I worked as a Content Marketer and Virtual Assistant, combining my skills in digital marketing and administrative support to boost brand recognition and customer engagement. I managed content strategy, conducted market research, crafted blog posts, social media content, and email campaigns, and monitored metrics for success. I also ran the company's social media accounts, including Facebook, Twitter, and LinkedIn. I provided administrative support to the CEO and executives, including scheduling, managing email/phone communications, and organizing travel. I successfully prioritized tasks, met tight deadlines, and worked independently in a fast-paced environment. My work resulted in increased website traffic, social media engagement, and conversion rates, contributing to the company's growth.

As a Content Marketer at Anibar Animated Film Festival, I was responsible for creating and executing marketing campaigns to promote the festival and its events. I developed a strong understanding of the target audience and utilized various channels, such as social media and email marketing, to reach them effectively. I also collaborated with the festival's creative team to produce engaging and informative content, including blog articles, infographics, and video trailers. My efforts helped to increase brand awareness and drive ticket sales, resulting in a highly successful festival with record attendance.

At Anibar Animated Film Festival, I was responsible for creating and executing marketing campaigns to promote the festival and its events. I developed and managed the festival's advertising strategy, utilizing various platforms such as Google AdWords, Facebook Ads, and Instagram Ads. I carefully crafted compelling ad copy and visually appealing designs to drive traffic to the festival's website and increase ticket sales.

As a Customer Service Representative at Anova Research, I was responsible for providing exceptional customer service to clients by answering inquiries, resolving issues, and managing customer complaints. I utilized my strong communication skills and attention to detail to ensure that all customer interactions were handled efficiently and professionally. I also implemented creative problem-solving techniques to resolve complex customer issues, which resulted in increased customer satisfaction and loyalty. In addition, I collaborated with cross-functional teams, such as sales, product development, and technical support, to provide a seamless customer experience. I was able to take ownership of customer inquiries and follow through to ensure resolution, which helped to establish Anova Research as a customer-focused organization. Through my work, I gained valuable experience in customer service and developed a deep understanding of the importance of providing outstanding support to clients.

As the Education and Interpretation Supervisor at Kosovo Next10 Exhibition, I was responsible for developing and delivering educational programs and interpretive experiences for visitors of all ages. I worked closely with curators, exhibit designers, and other museum professionals to ensure that the exhibitions were educational and engaging for visitors. I developed interactive experiences and educational materials, such as guided tours, workshops, and hands-on activities, that encouraged visitors to explore and learn about the exhibitions. Additionally, I trained and managed a team of education specialists and tour guides, ensuring that they provided high-quality, engaging experiences for visitors. I also monitored visitor feedback and made recommendations for improvements to enhance the visitor experience. My work at Kosovo Next10 Exhibition allowed me to use my creativity, project management skills, and passion for education to create a dynamic and educational environment for visitors. I am proud of the impact I had on the visitor experience and the success of the exhibitions.