Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ylli Hafizi

The Bronx,NY

Summary

Assistant Superintendent with over eight (+8) plus years experience, currently working and living at a private cooperative complex managed and run by FirstResidential property management.

Experienced with property management, renovation oversight, and tenant relations. Utilizes effective communication and coordination skills to ensure smooth operations and high tenant satisfaction. Track record of maintaining properties efficiently and addressing issues promptly.

Overview

11
11
years of professional experience

Work History

Assistant Superintendent Live in

Netherland Gardens Cooperative
06.2023 - Current
  • Working in a private complex of eleven buildings (464units), private streets and private playground!
  • Managing and assisting a team of seven (7) staff members.
  • Developed positive relationships with residents through proactive communication, effective problem-solving skills, and excellent customer service abilities.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Acted as a liaison between residents and property management, addressing concerns effectively to maintain a positive living environment.
  • Supervised staff members including hiring decisions and performance evaluations to ensure high-quality work from a motivated team.
  • Coordinated with contractors for timely completion of major renovations, ensuring minimal disruption to residents.
  • Organized move-in/move-out procedures smoothly minimizing tenant stress and reducing vacancy periods.
  • Established preventative maintenance programs to prolong the lifespan of equipment and minimize costly emergency repairs.
  • Improved property cleanliness and curb appeal through regular inspections, landscaping, and repairs.
  • Managed inventory control and purchasing of maintenance supplies, preventing stock-outs while optimizing storage space.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.

Assistant Superintendent

AKAM
09.2016 - 06.2023
  • Assisted in scheduling inspections for job sites and projects.
  • Oversaw safe and secure environment throughout property and trained staff for maximum performance.
  • Recorded and reported unusual and irregular conditions to Super
  • Maintained electrical lighting, office equipment and general building systems.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance at all times as company representative.

Residential Construction Laborer

Target Contractors
10.2013 - 09.2016
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Followed blueprints and diagrams to complete projects according to specifications.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Helped with door and window installations.
  • Cleaned and maintained tools, equipment and worksites.

Education

Master of Science - Teaching

University of Sports
Albania, Tirana
07.2012

Bachelor of Science - Human Movement Science

University of Sports
Albania, Tirana
07.2010

Skills

  • Team Oversight
  • Quality Assurance
  • Work Site Preparation
  • Safety Oversight

  • Daily Facility Operations
  • Subcontractor Relations



  • Process Improvement
  • Interior and Exterior Renovation
  • Constructive Feedback
  • Machinery Operation

  • Corrective Actions
  • Coordinate Work
  • Professional Relationships
  • Inspect Completed Work
  • Hazard Monitoring and Management

Languages

Albanian
Native or Bilingual
Italian
Full Professional
Spanish
Professional Working
English
Full Professional

Timeline

Assistant Superintendent Live in

Netherland Gardens Cooperative
06.2023 - Current

Assistant Superintendent

AKAM
09.2016 - 06.2023

Residential Construction Laborer

Target Contractors
10.2013 - 09.2016

Master of Science - Teaching

University of Sports

Bachelor of Science - Human Movement Science

University of Sports
Ylli Hafizi