Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cathy Phan

Richmond

Summary

Dedicated Patient Care Technician with experience at MD Anderson, recognized for enhancing patient satisfaction through compassionate communication and efficient care plan implementation. Proven ability to monitor vital signs and support complex problem-solving, ensuring timely interventions and fostering strong patient relationships. Adaptable and committed to delivering high-quality, patient-focused care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Technician

MD Anderson
02.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

CNA

A Plus
04.2023 - 01.2024
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

CNA

Allied Home Health
01.2022 - 01.2024
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.


Education

Current Student - Nursing

Chamberlain University
Downers Grove, IL
11.2025

Skills

  • Compassionate Communication
  • Complex Problem-Solving
  • Direct Patient Care
  • Transporting Patients
  • Patient Lifting
  • Care Plan Implementation
  • Documenting Behaviors
  • Patient-Focused Care
  • Mobility Assistance
  • Adaptable
  • Compassionate
  • Patient Relationship Building

Certification

  • First Aid/CPR Certified


Timeline

Patient Care Technician

MD Anderson
02.2024 - Current

CNA

A Plus
04.2023 - 01.2024

CNA

Allied Home Health
01.2022 - 01.2024

Current Student - Nursing

Chamberlain University

Similar Profiles

CREATE PROFILE