Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Yvonne Noh

Claim Assistant
Ocoee,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Claims AssistantData Entry ClerkCustomer Service RepresentativeClaims ProcessorVirtual Assistant

Work Type

Full TimePart TimeGig WorkContract WorkSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Lakeland, FL
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home option401k matchPaid time offCompany CulturePersonal development programs

Summary

Results-driven Claims and Administrative Profession with 15+ years of experience in claims processing, case management, and document tracking. Skilled in multi-system navigation, documentation, and stakeholder communication, achieving 65% productivity improvement and 98% client satisfaction. Adept at managing high-volume workloads while ensuring accuracy, compliance, and timely resolution.

Overview

22
22
years of professional experience

Work History

Claims Assistant

Hartford Fire Insurance Company
Lake Mary, FL
09.2006 - 05.2025
  • Managed full-cycle claims administration, processing 10–15 new claims daily and managing 100–200 active claims, achieving 98% client satisfaction.
  • Developed and implemented a SharePoint-based claim investigation and ROI tracking system, improving team productivity by 65%.
  • Entered and updated patient/claim data across multiple systems, ensuring accuracy, completeness, and compliance with regulatory standards.
  • Managed inbound and outbound communications with claimants, providers, TPAs, and legal entities, gathering and verifying information required for claims processing.

Executive Secretary

Darden Restaurants, Inc.
Orlando, FL
06.2003 - 07.2006
  • Managed schedules for 2 senior executives and 4 team leaders, ensuring timely and efficient appointment booking and conflict resolution, increasing productivity by 25%.
  • Provided high-level administrative support to senior management, including preparing presentations, reports, and other materials, measured by positive feedback and improved team performance.
  • Developed and maintained a comprehensive database of client and vendor contacts, ensuring accurate and up-to-date records, measured by data accuracy and completeness.

Education

Associate Degree - General Studies

Valencia College
Orlando, FL

Skills

  • Data Collection & Entry
  • Medical & Insurance Documentation Coordination
  • High-Volume Workload Management
  • Cross-Functional Team Collaboration
  • Microsoft Office Suite
  • Multi-System Navigation
  • Deadline Adherence & Time Management
  • Attention to Detail & Accuracy
  • Learn New Systems & Processes Quickly
  • Multi-Tasking & Prioritization

Timeline

Claims Assistant

Hartford Fire Insurance Company
09.2006 - 05.2025

Executive Secretary

Darden Restaurants, Inc.
06.2003 - 07.2006

Associate Degree - General Studies

Valencia College
Yvonne NohClaim Assistant