Yoan Gonzalez Caneiro
Palm Springs,FL
Summary
Dedicated housekeeper with extensive experience at Hilton, excelling in guest relations and surface sanitization. Proven ability to enhance guest comfort through meticulous room cleaning and effective linen management. Recognized for attention to detail and teamwork, ensuring a pristine environment that consistently meets high standards of cleanliness and safety.
Overview
2
2
years of professional experience
Work History
Housekeeper
Hilton
West Palm Beach, FL
03.2023 - Current
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Provided information about hotel services upon request from guests.
- Organized closets with hangers for guests' clothing items.
- Reported any maintenance issues or damage to supervisors immediately.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Scrubbed kitchen appliances, countertops and fixtures.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained and organized cleaning supplies stock.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Education
High School Diploma -
Eduardo Garcia
Cienfuegos Cuba07-2018
Skills
- Room cleaning
- Team collaboration
- Guest relations
- Teamwork
- English language fluency
- Chemical handling
- Linen management
- Guest services
- Stock management
- Surface sanitization
- Attention to detail
- Staff training
- Customer-oriented
Languages
English
Elementary
Spanish
Professional
Timeline
Housekeeper
Hilton
03.2023 - Current
High School Diploma -
Eduardo Garcia
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