Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Yoan Kongai-Moidokana

Cybersecurity Analyst
Spotsylvania,VA

Summary

Information Security Specialist with passion for aligning security architecture plans and processes with security standards. Certified in Security+ and an active secret clearance.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Front Desk Attendant

Planet Fitness
Fredericksburg, VA
06.2020 - Current
  • Responsible for maintaining positive relationships with customers and employees while ensuring quality service, time management, and data security
  • Assist with delivery and customer service inquiry check (in-person/computer-based)
  • Maintain a complex inventory of Personal Identifiable Information (PII) for company resident
  • Deliver consistent excellent customer service
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Security Forces Journeyman

United States Air Force Reserve
Andrews Air Force Base, MD
11.2019 - Current
  • Performed force protection duties to protect personnel and resources
  • Led, managed and work along side with 10-30 troops during physical training testing
  • Maintained confidentiality of special reports and collected data
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority
  • Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
  • Complete annual cyber awareness training

Education

Associate of Applied Science - Cybersecurity

Germanna Community College
Fredericksburg, VA
08.2021 - 05.2023

Skills

Time management

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Certification

Security+, CompTIA- 2022

Timeline

Associate of Applied Science - Cybersecurity

Germanna Community College
08.2021 - 05.2023

Front Desk Attendant

Planet Fitness
06.2020 - Current

Security Forces Journeyman

United States Air Force Reserve
11.2019 - Current
Yoan Kongai-MoidokanaCybersecurity Analyst