Information Security Specialist with passion for aligning security architecture plans and processes with security standards. Certified in Security+ and an active secret clearance.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Front Desk Attendant
Planet Fitness
Fredericksburg, VA
06.2020 - Current
Responsible for maintaining positive relationships with customers and employees while ensuring quality service, time management, and data security
Assist with delivery and customer service inquiry check (in-person/computer-based)
Maintain a complex inventory of Personal Identifiable Information (PII) for company resident
Deliver consistent excellent customer service
Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Security Forces Journeyman
United States Air Force Reserve
Andrews Air Force Base, MD
11.2019 - Current
Performed force protection duties to protect personnel and resources
Led, managed and work along side with 10-30 troops during physical training testing
Maintained confidentiality of special reports and collected data
Remained calm and alert especially during emergency situations to maintain order and confidence in authority
Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
TRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERSTRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERS