Hi, I’m
Yoanna Rojas
Houston,TX
Summary
I have fully completed & passed an anatomy course,
At my current job i am Proactive and customer-focused, by enhancing team efficiency and safety, and boosting customer satisfaction through problem-solving and strong communication skills. Demonstrated proficiency in cash handling and a positive attitude, contributing significantly to workplace harmony and operational goals.
Overview
4
years of professional experience
Work History
Whataburger
Team Member
06.2021 - Current
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Houston Community CollegeHouston, TX
No Degree from Anatomy
Sam Houston MSTC High SchoolHouston, TX
High School Diploma
06-2023
Skills
- Customer service
- Positive attitude
- Anatomy
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Whataburger
06.2021 - Current
Houston Community College
No Degree from Anatomy
Sam Houston MSTC High School
High School Diploma
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