Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoany Ibarra

Hialeah,FL

Summary

Accomplished Regional Manager with a proven track record at Clean Force, enhancing team performance and customer satisfaction through strategic planning and effective communication. Skilled in business recordkeeping and database management, I excel in fostering growth and operational efficiency. Achieved significant advancements by prioritizing goals, performance, and continuous improvement.

Overview

16
16
years of professional experience

Work History

Regional Manager

Clean Force
Miami, FL
02.2019 - 09.2024
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.

RMA Coordinator

ModusLink / Intel
Miami, FL
09.2008 - 05.2018
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Education

High School Diploma -

Barbara Goleman
Miami, FL

Skills

Business recordkeeping

Goals and performance

Strategic planning

Database Management

Languages

Spanish and English
Native or Bilingual

Timeline

Regional Manager

Clean Force
02.2019 - 09.2024

RMA Coordinator

ModusLink / Intel
09.2008 - 05.2018

High School Diploma -

Barbara Goleman
Yoany Ibarra