Yocelin Andrade
Douglas,AZ
Summary
Highly motivated correction officer with desire to take on new challenges, hard working, and focused professional with experience in monitoring inmate behavior and strong communication and interpersonal skills which allow me to enforce correctional procedures as well as maintain security and safety within corrections system in adverse and stressful working situations.
Overview
10
10
years of professional experience
Work History
Correction Officer
Arizona Department of Corrections
Douglas, AZ
10.2016 - Current
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Conducted routine and emergency head counts.
- Conducted cell and illegal substance checks.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Performed head counts, checking cells for missing inmates.
- Supervised inmates during day-to-day activities.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Inspected cells and conducted random searches of common areas.
Sales Associate
JCPenney
Douglas, AZ
11.2014 - 09.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Douglas High School
Douglas, AZ05-2011
Some College (No Degree) -
Cochise College
Douglas, AZSkills
- Security Procedures
- De-Escalation Techniques
- Integrity and Honesty
- Excellent problem solver
- Armory and key control
- Relationship building and management
- Policy Enforcement
- Restraint Techniques
- Crisis Prevention Intervention (CPI)
- Emergency Response
- Accountability
- Inmate Supervision
- CPR Certified
- Verbal Communication
Languages
English
Professional
Spanish
Professional
Trainings
- Correctional Officer Training Academy (COTA)
- Defensive Tactics Training
- Taser 7 Training
- Firearms Training, 9mm Glock, 12 Gauge Shotgun, 37 mm gas gun
- Discretionary Course
- CPR Certified
- Nasal naloxone administration training
- Preventing inmate suicide
- Communicable disease prevention
- Restraints Procedures
Timeline
Correction Officer
Arizona Department of Corrections
10.2016 - Current
Sales Associate
JCPenney
11.2014 - 09.2016
High School Diploma -
Douglas High School
Some College (No Degree) -
Cochise College
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