Yocelin Valeria Meza
Chula Vista,CA
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Stock Associate
Nike Factory Store
08.2021 - Current
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Consistently lifted materials weighing as much as 25 pounds.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Grocery Shopper
Amazon
12.2020 - 07.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Followed orders precisely for correct items, sizes and quantities.
Sales Associate
Metro By T-Mobile
01.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Store Clerk
Southwestern College Bookstore
08.2019 - 10.2019
- Assisted customers by answering questions and fulfilling requests.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - Sociology
Southwestern College
Chula Vista, CA06.2025
High School Diploma -
Chula Vista High School
Chula Vista, CA06.2020
Skills
- Truck Unloading
- Safety Processes and Procedures
- Customer Relationships
- Shelving of Products
- Visual Merchandising
- Product Restocking
- Product Displays
- Heavy Lifting
- Sales Support
Languages
Spanish
Native or Bilingual
Timeline
Stock Associate
Nike Factory Store
08.2021 - Current
Grocery Shopper
Amazon
12.2020 - 07.2021
Sales Associate
Metro By T-Mobile
01.2020 - 08.2020
Store Clerk
Southwestern College Bookstore
08.2019 - 10.2019
No Degree - Sociology
Southwestern College
High School Diploma -
Chula Vista High School
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