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  Experienced Caretaker in all aspects. I've experienced and grown in both physical and verbal service assistance of customers service.
  I'm well educated about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
  Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Remote Customer Service Assistance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients, who can also work well alone in a private or public setting. Adaptability is a strong skill of mine. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Energetic Online Customer Service Commerce representative experienced in responding to website, email and chat inquiries to meet needs of online customers. Guides customers through online ordering process in fast-paced environment using world-class technology. Promotes value of e-commerce by offering best-in-class service.
  Veteran Customer Service Rep, which often requires debt collection and arrangement of repayment on defaulted accounts. Due to this I've been bringing 9-10-year background to growing collections agency. Expert in debt collections, repayment negotiations and repayment plan development. Successful in managing escalated accounts and producing aging reports to cut down delinquent invoices.


I am a licensed pharmacist with over 30 years of pharmaceutical experience and management. I have assumed many roles during my career as a Pharmacist and pharmacy in charge. I have a strong background and extensive knowledge in sterile compounding, hazardous and non-hazardous compounding, USP 795, 797, 800, clinical pharmacy, hospice care, long term care, retail pharmacy, operations, sales, marketing, buying, staffing and human resources. I have been the pharmacist in charge for clinical trials for the National Institute of Health, U.S.A. I am an Authorized Nuclear Pharmacist and have specialized in the fields of HIV/AIDS, organ transplantation, diabetes, nuclear pharmacy, oncology, clinical pharmacy, long term care and hospice care. I was the Regional Director for an HIV/Aids pharmacy called Statscript. I was solely responsible for opening their 18th location in Philadelphia and building the business. I operated every aspect and grew the business from opening to an extensive patient base and revenue in 1 year’s time. I then furthered my career and became a Nuclear Pharmacist working for Cardinal Health in Philadelphia. In 2004 I moved to Bermuda. I was the President of the Bermuda Pharmacy Association and member of The Bermuda Pharmacy Council, during my time in Bermuda I was a member of the Bermuda Diabetes Task Force, which was developing the country’s first Diabetes Guidelines. I was also the Chief Pharmacist for the Bermuda Diabetes Association and business manager. When I relocated to Key West I managed and was Chief Pharmacist for Albertson's Pharmacy, September 2010 - May 2012. I then became part of the Dennis Pharmacy Team as a Pharmacist/manager and have continued my career there until their closure in 2018. Dennis Pharmacy was an independently owned and operated Pharmacy. My role as a Pharmacist was not only acting as a Pharmacist but involved all day to day business operations and business ownership. I was clinical pharmacist for Lower Keys Medical Center and oncology Pharmacist at Baptist Health South Florida, Fishermens Hospital. I currently work for Nevada Health Center which is a federally funded, 340B, nonprofit, health center/clinic that serves medically underserved areas and population. I currently work per diem and on call for Sierra Compounding and Specialty Pharmacy in Reno, Nevada. I am motivated and have many skills to add to your business should you give me the opportunity. I take ownership and work as a team to provide the best pharmacy care possible. I am organized and dependable, I can manage multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.


  Friendly Patient Advocate trained in Citrix View software and compliance requirements. Detail-oriented, hardworking and reliable. Successful working with hospital, social service entities and insurance companies to achieve positive all-around outcomes.
  Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.


To gain Employment where I can use my proactive, efficient attitude also allowing myself to work in an environment where I am able to utilise my many years of experience and life skills.
I am key focused help them achieve, make choices and develop their Abilities in ways where possible.
I am a dedicated Worker and Teammate I carry many skills due to life experiences and Study I have many more Certifications that I have not uploaded studying what I could over the years this can be sighted in Future Interviews. I am highly flexible, adaptable and capable I would be a committed and reliable Employee enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. I have built many rapports over the Years changed alot of lives of Clients from Youth to high Mental Health to just being there showing support doing your Duty of Care can be the basis of changing a life where I am committed.

Yocelyn Rodriguez Morell

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Barista

Medical Assistant

Medical Assistant

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High School Diploma -

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Barista

Medical Assistant

Medical Assistant

High School Diploma -

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