Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Yoda Muhlenburg

Yoda Muhlenburg

Phenix City,AL

Summary

Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

5
5
years of professional experience

Work History

Cashier

ERA super market
Monrovia , Liberia
02.2022 - 05.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Discounted purchases by scanning and redeeming coupons.

Pharmacy Technician

ELWA hospital
Monrovia, Liberia
06.2019 - 05.2024
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Restocked shelves with new supplies of medications as needed.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Assisted in training new employees on pharmacy procedures.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Provided education materials about medications to patients upon request.

Education

Pharmacy Technician

Dr Arthur S Lewis Memorial Dispensing Institute
Monrovia, Liberia
11-2018

Skills

  • Product Recommendations
  • Customer Assistance
  • POS Systems
  • Payment Processing

Nanny

  • Payment Collection

Timeline

Cashier

ERA super market
02.2022 - 05.2024

Pharmacy Technician

ELWA hospital
06.2019 - 05.2024

Pharmacy Technician

Dr Arthur S Lewis Memorial Dispensing Institute

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Yoda Muhlenburg