Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yodelmi Bido

Queens,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Franklins cleaners
Brooklyn, NY
10.2022 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Kept accurate logs of all deliveries and trips.

Gig Worker

DoorDash
Queens, NY
01.2021 - Current
  • Delivered products to customer locations on time.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Gig Worker

Instacart
New York, NY
06.2020 - 07.2022
  • Provided quality service to customers and associates inquiring about product availability or order status.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.
  • Delivered products to customer locations on time.

Education

GED -

Plaza College
Forest Hills, NY
06.2023

Skills

  • Route Management
  • Valid Driver's License
  • Attention to Detail
  • Problem-Solving
  • Loading and Unloading
  • Verbal and Written Communication
  • Clean Driving Record
  • Time Management
  • Excellent Sense of Direction
  • GPS Navigation
  • Customer Service
  • Ability to Lift 50 Pounds
  • Customer Relationships
  • Route Planning
  • Traffic Laws and Regulations
  • Efficiency and Time Management
  • Time Management Skills
  • Communication and Interpersonal Skills
  • Shopping Orders
  • Stocking and Inventory
  • Exceptional Written and Verbal Communication Skills
  • Local Routes Understanding
  • Perfect Attendance Record
  • Punctual and Reliable
  • Local Delivery
  • Goods Transport
  • Safe Driving Record
  • Responsible Driver
  • Dependable and Reliable
  • Courteous and Polite Demeanor
  • Problem Resolution
  • Basic Math
  • Fluent in Spanish
  • Planning & Organizing
  • Active Listening
  • Good Work Ethic
  • Critical Thinking
  • Reliable & Trustworthy
  • People Skills
  • Friendly, Positive Attitude

Timeline

Delivery Driver

Franklins cleaners
10.2022 - Current

Gig Worker

DoorDash
01.2021 - Current

Gig Worker

Instacart
06.2020 - 07.2022

GED -

Plaza College
Yodelmi Bido