Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Franklins cleaners
Brooklyn, NY
10.2022 - Current
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Notified customers of delays to decrease calls to support.
Inspected vehicle and maintained gas, oil and water levels.
Kept accurate logs of all deliveries and trips.
Gig Worker
DoorDash
Queens, NY
01.2021 - Current
Delivered products to customer locations on time.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Gig Worker
Instacart
New York, NY
06.2020 - 07.2022
Provided quality service to customers and associates inquiring about product availability or order status.
Understood and followed oral and written directions.
Identified needs of customers promptly and efficiently.
Delivered products to customer locations on time.
Education
GED -
Plaza College
Forest Hills, NY
06.2023
Skills
Route Management
Valid Driver's License
Attention to Detail
Problem-Solving
Loading and Unloading
Verbal and Written Communication
Clean Driving Record
Time Management
Excellent Sense of Direction
GPS Navigation
Customer Service
Ability to Lift 50 Pounds
Customer Relationships
Route Planning
Traffic Laws and Regulations
Efficiency and Time Management
Time Management Skills
Communication and Interpersonal Skills
Shopping Orders
Stocking and Inventory
Exceptional Written and Verbal Communication Skills