Yoel Frezgi
Sacramento,CA
Summary
Detail-oriented technician with six years of combined experience across facilities support, electronics repair, technical drafting, retail, and logistics. Currently supporting facility operations at a glass manufacturing plant, with prior hands-on experience in device diagnostics, component handling, and secure data wiping to strict privacy and quality standards. Proficient in AutoCAD, technical drawing, basic surveying, and Certified in computer systems and mobile hardware repair. Comfortable working under safety protocols, managing inventory, and delivering strong customer service. Fluent in English, Amharic, and Tigrigna.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Facility Maintenance Worker
Cardinal Corp (Glass Industry) Facilities Department
2026.05 - Current
- Supported daily facility operations and maintenance for glass manufacturing plant, ensuring optimal functioning.
- Conducted regular maintenance on equipment, performing safety checks and troubleshooting to minimize downtime.
Technician
Apple Sacramento, CA
Elk Grove, California
2024.10 - 2026.05
- Diagnosed device issues and repaired units by replacing or adjusting internal components while meeting quality control standards for every unit processed.
- Disconnected batteries and organized internal parts, including cameras and displays, for accurate handling and assembly.
- Powered down devices and securely erased customer data in full compliance with company privacy standards.
- Packaged and shipped devices while supporting incoming and outgoing inventory as material handler.
Owner / Operator
Online Gift & Supplies Store (Freelance) Ethiopia
, Ethiopia
2020.01 - 2025.12
- Operate an online gift and supplies store serving both local and international customers.
- Manage sourcing, inventory, pricing, and customer communication, and coordinate delivery for custom orders.
Stationery and Printing Associate
Stationery and Printing Shop Ethiopia
, Ethiopia
2023.06 - 2024.09
- Delivered printing, scanning, and document preparation services while maintaining equipment and providing basic technical support.
- Managed stock levels and reorganized product and supply storage to improve retrieval speed.
Sales Associate
Electronics Shopping Center Ethiopia
, Ethiopia
2021.01 - 2023.05
- Advised customers on electronics and accessories, matching products to their needs and budget.
- Processed retail transactions and supported inventory counts and restocking.
Driver / Ride-Share Provider
Feres Ethiopia
, Ethiopia
2020.01 - 2021.01
- Transported passengers safely and efficiently across the city via a mobile ride-hailing platform, maintaining vehicle cleanliness and rider satisfaction.
Education
Bachelor of Arts - Philosophy & Ethics
Trinity University (Online)
2026-09
Associate Degree - Design Technology & Drafting and Basic Surveying
Building Technology School
Sawa, Eritrea2018-01
High School Diploma -
Dembe Sembel High School
Asmara, EritreaSkills
- Customer service
- Data organization
Technical: AutoCAD and technical drafting; basic surveying; computer systems and mobile hardware repair; device diagnostics and repair; secure data wiping; labeling and data filing; facility maintenance support; printing and scanning services
Computer: Microsoft Word, Excel, and PowerPoint; online order management; ride-share and delivery platform navigation
Operations & Professional: Inventory control; shipping and packaging; retail transactions; logistics coordination; quality and safety compliance; customer service; communication; time management; attention to detail
Languages: English (fluent), Amharic (fluent), Tigrigna (fluent)
- Critical thinking
Certification
Computer Systems & Mobile Hardware Repair Training Course September 13, 2023 (6 months)
SKILLS
Languages: English (fluent), Amharic (fluent), Tigrigna (fluent)
Timeline
Facility Maintenance Worker
Cardinal Corp (Glass Industry) Facilities Department
2026.05 - Current
Technician
Apple Sacramento, CA
2024.10 - 2026.05
Stationery and Printing Associate
Stationery and Printing Shop Ethiopia
2023.06 - 2024.09
Sales Associate
Electronics Shopping Center Ethiopia
2021.01 - 2023.05
Owner / Operator
Online Gift & Supplies Store (Freelance) Ethiopia
2020.01 - 2025.12
Driver / Ride-Share Provider
Feres Ethiopia
2020.01 - 2021.01
Bachelor of Arts - Philosophy & Ethics
Trinity University (Online)
Associate Degree - Design Technology & Drafting and Basic Surveying
Building Technology School
High School Diploma -
Dembe Sembel High School