Yogesh Parhad
Madison,WI
Summary
Product Owner and technical delivery leader with 19+ years of experience translating complex telecom business needs into scalable product catalog, billing, ordering, digital-channel, and integration solutions. Experienced in requirements elicitation, backlog prioritization, Epic/Feature/User Story decomposition, acceptance criteria, refinement, sprint planning, release readiness, production support, and stakeholder alignment. Deep Amdocs BSS expertise across EPC, MEC, CatalogOne, Enabler, CES, billing reference tables, pricing, promotions, and customer onboarding. Known for bridging business and engineering teams, leading global cross-functional delivery, resolving ambiguity, and delivering measurable improvements in speed, quality, pricing accuracy, and operational readiness.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Solution Integration & Implementation Manager
Amdocs, Inc.
Madison, WI
09.2026 - Current
- Act as a product and delivery focal point for enterprise product catalog, pricing, billing-reference-table, customer onboarding, and digital-experience capabilities, representing business priorities throughout design, implementation, validation, and release.
- Partner with Marketing, Finance, Operations, client-facing teams, architects, UX/channel stakeholders, and engineering teams to capture, clarify, document, and prioritize business and technical requirements.
- Translate requirements into delivery-ready Epics, Features, Capabilities, User Stories, technical tasks, and testable acceptance criteria; clarify scope, dependencies, assumptions, and expected behavior during refinement.
- Collaborated with scrum teams during planning, daily delivery, reviews, and retrospectives; assessed readiness against entry criteria and validated outcomes against acceptance criteria and release objectives.
- Led solution discussions on catalog and billing configuration, downstream impacts, REST API and interface requirements, data flows, integration dependencies, deployment sequencing, and operational documentation.
- Prioritized work based on customer value, business urgency, delivery risk, operational impact, regulatory commitments, and platform sustainability; communicated status, decisions, blockers, risks, and mitigation actions effectively.
- Lead three cross-functional engineering teams of 15+ technical leads, specialists, developers, and delivery contributors across global locations while maintaining quality, accountability, and stakeholder alignment.
- Led critical solution delivery supporting the UScellular-T-Mobile merger under aggressive timelines, aligning catalog, pricing, billing, integration, testing, and deployment workstreams to business milestones.
- Automated a manual, Excel-driven B&G customer onboarding process and introduced an end-of-day job, reducing onboarding turnaround from five days to one day while improving consistency and operational control.
- Current Role
Software Development & Support Team Lead
Amdocs, Inc.
Madison, WI
11.2011 - 08.2025
- Led end-to-end analysis, design, configuration, testing, deployment, and production support for high-volume telecom product catalog, ordering, pricing, discount, promotion, and billing capabilities.
- Served as the business-to-technology liaison, converting ambiguous business requests into structured requirements, solution options, backlog items, acceptance conditions, estimates, and release plans.
- Led product catalog transformation workstreams for UScellular and Clearwire, migrating legacy products and billing offers to Amdocs CES 8.1 while protecting customer, pricing, and operational continuity.
- Collaborated with architecture, application, API, integration, database, QA, and operations teams to evaluate lower-level designs, interface impacts, error handling, data mapping, and production-readiness requirements.
- Managed refinement, prioritization, defect triage, release coordination, production validation, and post-release stabilization across concurrent initiatives and geographically distributed teams.
- Created Bill-to-Bill and Usage-to-Usage validation controls to identify catalog, pricing, billing, and migration discrepancies, strengthening revenue assurance and reducing the risk of customer-impacting defects.
- Provided clear client and leadership updates on progress, dependencies, delivery risks, root causes, decisions, and recovery plans; built trusted relationships across business and technical organizations.
- Mentored engineers and technical leads, established repeatable implementation and review practices, and promoted automation, early validation, defect prevention, and continuous improvement.
- Previous Role
Education
Bachelor of Engineering - Electronics and Telecommunications
University of Pune
Pune, India01-2004
Skills
- Product Ownership
- Agile Delivery
- Technical & Domain
- Product vision & roadmap alignment
- Epics, Features & User Stories
- REST API & integration requirements
- Backlog prioritization & refinement
- Acceptance criteria; DoR / DoD
- Amdocs Billing, Ordering & Catalog
- Business & technical requirements
- Sprint planning, reviews & retrospective
- Digital channels, onboarding & CX
- Value, adoption & performance focus
- Release readiness & dependency management
- Oracle SQL, PL/SQL, Unix & log analysis
- Stakeholder & client communication
- Issue triage, RCA & production support
- Jira, Confluence, Excel & PowerPoint
- Platforms: Amdocs EPC, MEC, CatalogOne, Enabler, CES, Billing Platform Tables, Product Catalog, Ordering, Billing
- Technical: REST API requirements, enterprise integrations, Oracle SQL, PL/SQL, Unix, data analysis, application and integration review
- Delivery: Agile/Scrum, backlog management, refinement, sprint planning, reviews, retrospectives, acceptance criteria, release management, RCA, production support
- Tools: Jira, Confluence, Microsoft Excel, PowerPoint, Microsoft 365 Copilot
TECHNOLOGY & METHODS
- Product Owner | Digital & Telecom Platforms | Agile Delivery | Integration Requirements
- 608-698-6742 | yogesh.parhad@gmail.com | Madison, WI | LinkedIn
- Platforms: Amdocs EPC, MEC, CatalogOne, Enabler, CES, Billing Platform Tables, Product Catalog, Ordering, Billing
- Technical: REST API requirements, enterprise integrations, Oracle SQL, PL/SQL, Unix, data analysis, application and integration review
- Delivery: Agile/Scrum, backlog management, refinement, sprint planning, reviews, retrospectives, acceptance criteria, release management, RCA, production support
- Tools: Jira, Confluence, Microsoft Excel, PowerPoint, Microsoft 365 Copilot
Certification
AWS Certified Cloud Practitioner
Professional Scrum Product Owner (In-progress)
Timeline
Solution Integration & Implementation Manager
Amdocs, Inc.
09.2026 - Current
Software Development & Support Team Lead
Amdocs, Inc.
11.2011 - 08.2025
Bachelor of Engineering - Electronics and Telecommunications
University of Pune