Yohandry A Mirena

• cleaning of assigned room

• houseman / agust-9-21 to November 28- 21
• Dismantled and prepared guest rooms after check-out to allow housekeepers to perform cleaning.
• Vacuumed hotel corridors and public areas.
• Refilled housekeeping carts with supplies and ensured attendants had everything needed.
• Organized and stocked housekeeping products upon delivery.
• Collected trash from corridors and housekeeping stations, transported it to the disposal area, and assisted in waste separation and recycling.
• Received clean linen deliveries, ensured proper storage, and distributed them to each floor to facilitate housekeeping operations.

HOUSEKEEPERS / November 29 - 21 to Sep 20- 22

• Cleaned assigned guest rooms daily according to hotel standards.
• Refilled housekeeping cart at the end of the shift and returned empty cleaning supplies.
• Reported and logged any lost & found items, as well as damages or maintenance issues in guest rooms.

ASSISTANT HOUSEKEEPING SUPERVISOR/ Sept 22- 22 to Dicember 2023

• Supervised daily housekeeping operations, including assigning rooms and monitoring performance of attendants.
• Inspected guest rooms and public areas to ensure cleanliness, order, and compliance with hotel brand standards.
• Managed housekeeping documents such as daily room reports, assignment sheets, inspection checklists, and lost & found records.
• Coordinated with Front Desk and Maintenance to update room status, report damages, and resolve issues.
• Controlled inventory of linens, cleaning products, and guest amenities; monitored stock levels and requested supplies as needed.
• Trained, coached, and motivated housekeeping staff to maintain high-quality service standards.
• Handled guest requests, VIP setups, and complaints in a timely and professional manner.
• Completed shift opening and closing procedures, ensuring smooth handovers between shifts.

• Cleaned assigned guest rooms daily according to hotel standards.