Yohannes Goddard
Evans,GA
Summary
Team member and effective communicator, excelled in customer engagement at Ice Cream Island, improving customer experience with expert recommendations and maintaining a positive environment. Demonstrated exceptional child management as a Camp Counselor, fostering safety and teamwork. Skilled in problem-solving and customer service, consistently achieving positive outcomes in high-pressure situations. Member of many clubs and extracurricular activities, further demonstrating teamwork in some along with hard work and dedication to various goals in all.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Ice Cream Island
05.2022 - 06.2022
- Greeted incoming customers and provided reliable customer service.
- Explained ice cream flavors, toppings, and other options to customers.
- Maintained clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Dealt with long lines of customers during peak times while maintaining professionalism.
- Kept up-to-date menu knowledge to provide recommendations and answers to customers.
Camp Counselor
Augusta Jewish Community Center
05.2021 - 07.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising activities, and responding quickly to incidents or concerns.
- Led groups of children safely through various camp activities and acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Developed strong relationships with other counselors that resulted in good teamwork during challenging situations and emergencies.
Education
Greenbrier High School
Evans, GASkills
- Teamwork
- Customer Engagement
- Patience
- Customer Service
- Effective Communication
- Child and adolescent management
- Charisma and Positivity
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Ice Cream Server
Ice Cream Island
05.2022 - 06.2022
Camp Counselor
Augusta Jewish Community Center
05.2021 - 07.2021
Greenbrier High School
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