Yohannes (Jojo) Quiles II
West Allis
Summary
I am a dependable security professional with experience maintaining safe, secure, and orderly environments. I am skilled in access control, surveillance monitoring, and conducting routine patrols to enforce safety protocols. I respond calmly and effectively to incidents, emergencies, and safety concerns while coordinating with supervisors and emergency services. I bring strong customer service skills, ensuring respectful, professional, and compassionate interactions with the public. I am experienced in de-escalation, incident documentation, and identifying potential security risks. I am committed to professionalism, confidentiality, and adapting quickly to security standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Specialist
Target
Menomonee Falls, WI
03.2025 - Current
- Implemented access control measures to enhance facility security protocols.
- Monitored surveillance systems and reported incidents to ensure prompt response.
- Conducted security assessments to identify vulnerabilities and recommend improvements.
- Collaborated with law enforcement during investigations and emergency situations.
- Assisted in creating incident reports, ensuring thorough documentation of events.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Mentored staff in security operations, fostering a culture of safety and preparedness.
Security Officer
Bristol Renaissance Faire (Year 2023/2024)
Kenosha, WI
07.2024 - 09.2024
- Monitored crowd activity to maintain safety and security during events.
- Conducted regular patrols to identify potential hazards and ensure compliance with safety protocols.
- Responded promptly to incidents, providing first aid and coordinating with emergency services as needed.
- Assisted in training new staff on safety procedures and emergency response protocols.
- Conducted bag searches upon entering.
Warehouse Associate
FedEx
08.2023 - 2024
- Provided movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner using scan/load methods.
- Sorting, loading, inputting, unloading and receiving materials.
FC Associate/Lead
Amazon
08.2022 - 07.2023
- Stocking ambient, chilled, and freezer. Managing stock and merchandising products.
- Picker; Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up.
- Driver support; answering questions and concerns.
- On-boarding trainer/Lead
Service Clerk/Stocker
Pick n Save
11.2019 - 01.2021
- Meat Clerk; Assisting customers with purchases in the meat department, preparing and serving, maintaining stock level in display cases, and processing of meat department products, clean-up and safety and sanitation of equipment and department.
- Stocker; Managing stock and merchandising products.
- Clicklist; Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up, then delivering them and assist in loading customer vehicle.
Education
High School Diploma - General studies, Athletics (Football/Basketball), Art Club
West Allis Central High School
West Allis06.2022
Skills
- Incident response
- Professionalism
- CCTV monitoring
- Customer service
- Coaching and mentoring
- Honest and dependable
- Reliable and responsible
- Warehouse safety
- Loading and unloading
- Stock replenishment
- Workplace organization
- Time management
- Pallet jack usage
- Security policy development
- Crowd security
- Safety and security
Certification
Concealed Carry Weapons Certification
Timeline
Security Specialist
Target
03.2025 - Current
Security Officer
Bristol Renaissance Faire (Year 2023/2024)
07.2024 - 09.2024
Warehouse Associate
FedEx
08.2023 - 2024
FC Associate/Lead
Amazon
08.2022 - 07.2023
Service Clerk/Stocker
Pick n Save
11.2019 - 01.2021
High School Diploma - General studies, Athletics (Football/Basketball), Art Club
West Allis Central High School