Detail-oriented assistant manager with expertise in organization and adaptability. Successfully supported teams through effective communication and customer service, contributing to improved operational efficiency and team collaboration.
Work History
Assistant Manager
1 Year 3 Months
Wendy's | 05.2025 - Current
Led team in daily operational activities to ensure high-quality customer service and satisfaction.
Developed training programs for new employees to enhance onboarding experience and retention rates.
Implemented inventory management procedures to optimize stock levels and reduce waste.
Coordinated scheduling and staffing to maintain efficient service during peak hours.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
HR Associate
1 Year
MasonHub | 05.2024 - 05.2025
Coordinator's Assistant
5 Years 7 Months
Urban Oufitters | 09.2018 - 04.2024
Education
High School Diploma
McCaskey High School | 445 N Reservior St, Lancaster, PA, 17602 | 07-2017