Yokasta Ruiz
New Carrollton, MD,MD
Summary
Driven salesperson known for high productivity and efficiency in task completion. Bring specialized skills in customer relationship management, strategic sales planning, and market analysis to achieve targets. Excel in communication, negotiation, and problem-solving to deliver exceptional results in competitive environments. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Person
arlington motors
Woodbridge, VA
01.2024 - Current
- Provided personalized service to build relationships with customers.
- Collaborated with team members to develop effective sales plans.
- Assisted customers in selecting appropriate products or services for their needs.
- Negotiated deals and handled complaints or objections.
- Posed as models for advertising, artistic creation and display of goods.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Pharmacy Manager
union city pharmacy
Union City, NJ
01.2019 - 01.2022
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Assisted in resolving conflicts between staff members in a professional manner.
- Evaluated new products or services offered by vendors as potential cost savings measures.
- Worked closely with store manager to maintain day-to-day operations.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-2018
Skills
- Account Management
- Customer Engagement
- Deal negotiation
- Deal structuring
- Sales process
- Up-selling
- Data Entry
- Microsoft Office
- Office Support
Certification
- sales person
- pharmacy technician
- phlebotomist
- esthetician
Timeline
Sales Person
arlington motors
01.2024 - Current
Pharmacy Manager
union city pharmacy
01.2019 - 01.2022
High School Diploma -
North Bergen High School
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