Yokasta Santana
Springfield,MA
Summary
Adept Crew Trainer with a proven track record at George Michell Llc, excelling in staff retention strategies and health and safety regulations. Demonstrated ability to elevate team performance through motivational techniques and a focus on brand awareness, ensuring a high standard of customer service and operational efficiency.
Overview
1
1
year of professional experience
Work History
Crew Trainer
George Michell Llc
1402 Allen St
03.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Bachelor Of Health Science - Health And Wellness
Academia Técnica Vocacional Roger L. Putnam Roger
1300 State St, Springfield, MA 0110906.2024
Skills
- Health and Safety Regulations
- Staff retention strategies
- Brand Awareness
- Motivational Techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Trainer
George Michell Llc
03.2023 - Current
Bachelor Of Health Science - Health And Wellness
Academia Técnica Vocacional Roger L. Putnam Roger