Yolanda Alvarado

• Develop and Curate Dessert Menu: Created a signature menu featuring range of high-quality pastries and desserts tailored to customer preferences and seasonal trends, emphasizing unique flavors and artisanal techniques.
• Quality Control and Recipe Standardization: Implemented recipe guidelines to ensure consistency in taste, texture, and presentation, building reputation for dependable quality among customers.
• Optimized ingredient usage by incorporating seasonality into recipe planning which not only improved freshness but also reduced costs.
• Conducted inventory management to minimize waste and optimize stock levels, contributing to cost efficiency.

Company Overview: Baltimore, MD

• Menu Creation and Seasonal Specials: Designed and developed range of signature desserts and pastries, incorporating seasonal ingredients and aligning with restaurant’s culinary style and customer preferences
• High-Volume Production: Efficiently managed pastry production for high-volume kitchen, consistently delivering quality desserts under tight service schedules for daily à la carte and special event orders
• Quality Assurance: Maintained rigorous standards for taste, texture, and presentation; conducted regular tastings and quality checks to ensure every dish met customer expectations
• Team Collaboration and Leadership: Collaborated with executive chefs, line cooks, and front-of-house staff to synchronize dessert preparation with overall service flow, enhancing dining experience
• Ingredient Sourcing and Cost Control: Sourced premium ingredients while staying within budget; implemented cost-saving practices, including portion control and waste reduction strategies, to optimize kitchen efficiency
• Health and Safety Compliance: Ensured all kitchen staff followed food safety protocols, maintaining clean and organized workspace in compliance with health and sanitation regulations.

• Company Overview: Crofton, MD
• Assisted Head Chef with pastry preparation, production, and presentation of cakes, pastries, and confections
• Gained hands-on experience in cake decorating, inventory management, and customer interaction
• Ensured efficient stock rotation to minimize waste and reduce costs
• Prepared daily fruit basket orders and assisted with special custom orders for events
• Assisted in maintaining clean and organized work environment.
• Created specialty menus and portfolios to showcase custom designed cakes and desserts, boosting overall sales 10%.

Company Overview: Ft Meade, MD

• Developed and implemented personalized fitness programs for individual clients
• Managed scheduling, client relations, and business operations for successful personal training business
• Delivered high-level customer service, ensuring client satisfaction and retention
• Led marketing and promotional efforts to attract new clients
• Established long-term relationships with clients by providing exceptional service, support, and motivation.
• Boosted client motivation levels with engaging workouts that incorporated elements of fun while maintaining focus on achieving desired results.
• Conducted comprehensive fitness assessments to evaluate baseline fitness levels, identify areas of improvement, and establish realistic goals for each client.

Company Overview: Montgomery, AL

• Managed a 2,500+ member fitness center, overseeing all aspects of operations, including customer service, finances, and staff.
• Handled financial planning, analyzing profit and loss statements, and adjusting operations to meet sales targets and maximize profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Company Overview: Colorado Springs, CO

• Assisted in patient care and rehabilitation under the supervision of a licensed physical therapist.
• Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Improved patient mobility by implementing individualized therapeutic exercises and manual therapy techniques.
• Maintained detailed documentation of patient treatments, progress, and responses to therapies for accurate record-keeping and improved continuity of care.
• Checked physical therapy supplies, assisting with ordering and restocking.

Company Overview: Eglin AFB, FL

• Oversaw the daily operations of the Eglin Air Force Base Food Court, including four fast food facilities: Baskin Robbins, Robin Hood, Anthony’s Pizza, and Franks
• Managed a team of 20+ kitchen staff during peak hours, ensuring fast and efficient service for high-volume customers
• Handled budgeting, inventory, payroll, and financial reporting to ensure profitability and cost control
• Trained new staff, developed team schedules, and provided regular performance evaluations.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.