Yolanda Bagley
Columbus,OH
Summary
Versatile and dynamic, with a proven track record at National Youth Advocate Program, enhancing foster care through effective communication and positive reinforcement techniques. Excelled in roles requiring transportation safety and data entry proficiency, significantly improving operational efficiency. Skilled in fostering team collaboration and managing transactions, demonstrating both hard and soft skills essential for diverse work environments.
Overview
13
13
years of professional experience
Work History
Transportation Assistant
National Youth Advocate Program
08.2022 - 09.2024
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
Hotel Front Desk Clerk
American Best Value Inn
07.2020 - 07.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Teacher Assistant
Brookwood Academy
08.2015 - 06.2020
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Gas Station Clerk
Valero Gas Station
03.2012 - 07.2015
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
Education
High School Diploma -
Colonel White
Dayton, OHSkills
- Transportation safety
- Paperwork management
- Data entry proficiency
- Driver supervision
Timeline
Transportation Assistant
National Youth Advocate Program
08.2022 - 09.2024
Hotel Front Desk Clerk
American Best Value Inn
07.2020 - 07.2022
Teacher Assistant
Brookwood Academy
08.2015 - 06.2020
Gas Station Clerk
Valero Gas Station
03.2012 - 07.2015
High School Diploma -
Colonel White
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