Open To Work
Yolanda Berry
Miami
Work Preference
Summary
Committed to delivering compassionate and reliable care to elders, with strong organizational skills and the ability to stay calm under pressure. Bilingual in English and Spanish, fostering effective communication and understanding in diverse environments.
Overview
1
1
Certification
17
17
years of professional experience
Work History
English Instructor
BICU University
Bluefields
03.2014 - 12.2019
- For the Administrative and Economic faculty and for the Sciences and Humanities Faculty as a licensed English teacher.
Part-time job
BICU University
Bluefields
01.2016 - 01.2017
- TRANSLATING HISTORICAL DOCUMENTS
Phone Operator (receptionist), Supervisor of a Food Department
Royal Caribbean International Cruise Line
MIAMI FLORIDA
11.2002 - 05.2010
- Greeted callers and identified their needs quickly and accurately.
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
- Handled incoming calls and inquiries from guests and crew members.
- Assisted with guest requests and resolved issues promptly.
- Collaborated with various departments to ensure smooth communication.
Education
B.S - Educational Science, English as a Second Language
Bluefields Indian & Caribbean University BICU
Bluefields, Nicaragua12-2018
High School -
Christopher Columbus National Institute
Bluefields, NicaraguaB.S - Business Administration, Hotel and Tourism Industry
Bluefield’s Indian & Caribbean University, BICU
Bluefields, NicaraguaSkills
- Classroom management
- Curriculum development
- Language assessment
- Fluency in English
- Fluency in Spanish
- Writing
- Reading
- Speaking
- Microsoft Office
- Team collaboration
- Time management
- Organizational skills
- Multitasking
- Flexible and adaptable
- Cultural awareness
- Interpersonal skills
- Calm under pressure
Certification
- HHA Certified
- CPR Certified
Personal Information
- Age: 45
- Nationality: Nicaraguan
Timeline
Part-time job
BICU University
01.2016 - 01.2017
English Instructor
BICU University
03.2014 - 12.2019
Phone Operator (receptionist), Supervisor of a Food Department
Royal Caribbean International Cruise Line
11.2002 - 05.2010
B.S - Educational Science, English as a Second Language
Bluefields Indian & Caribbean University BICU
High School -
Christopher Columbus National Institute
B.S - Business Administration, Hotel and Tourism Industry
Bluefield’s Indian & Caribbean University, BICU